Business Support Administrator

Big Sky Additions; Norwich; On-site; GBP 25,000 - 27,000; Full time

Job summary

A respected accountancy firm in Norwich is seeking a highly organized administrator to join their Business Support team. The role involves providing front of house service, managing reception duties, and supporting various departments. Candidates should be proactive, professional, and have strong communication skills. This full-time permanent position offers a salary of £25,000–£27,000 per annum and excellent benefits in a collaborative work environment.

Benefits

Competitive salary

Great benefits package

Supportive working culture

Qualifications

• Experience in administration ideally within professional services is preferred.
• Strong attention to detail and time management skills are essential.
• Proactive with a friendly and professional demeanor.

Responsibilities

• Act as the first point of contact for clients and visitors.
• Manage reception services and meeting room bookings.
• Provide administrative support across departments.

Skills

Organisation skills

Communication skills

Microsoft Office proficiency

Job description

Overview

Salary: GBP25,000–GBP27,000 per annum. Full-Time Permanent. Excellent Benefits.

Are you a highly organised and people-focused administrator who thrives in a professional environment? This is a fantastic opportunity to join a respected accountancy firm based in the heart of the city centre, offering stability, career progression, and a welcoming team culture.

The Role

As part of the Business Support team, you7ll be the face of the firm providing exceptional front of house service, supporting colleagues across departments, and ensuring smooth day-to-day operations. Your role will be varied and engaging, covering both reception and administration duties, with plenty of opportunities to build strong client and team relationships.

Key responsibilities

• Acting as the first point of contact for clients and visitors, ensuring a professional welcome.
• Managing reception services, meeting room bookings, and visitor logs.
• Preparing refreshments and ensuring meeting spaces are well-presented.
• Handling incoming calls, post, and email correspondence.
• Providing administrative support across departments including filing, scanning, and document preparation.
• Liaising with clients and colleagues across Norwich and Cromer offices.
• Coordinating diaries, appointments, and meetings.
• Maintaining accurate records and handling information with discretion.

The Candidate

We are looking for someone who is:

• Friendly, professional, and proactive, with a can-do attitude.
• Highly organised with strong time management skills.
• Accurate with excellent attention to detail.
• Confident in Microsoft Office and adaptable to new systems.
• A strong communicator, both written and verbal.
• Experienced in administration ideally within professional services (though not essential).

Why Join?

• Competitive salary of GBP25,000–GBP27,000 per annum.
• Full-time, permanent role with long-term career prospects.
• Central city location, easily accessible by public transport.
• Supportive and collaborative working culture.
• Great benefits package.

This is an excellent opportunity to become a valued member of a highly regarded accountancy practice where your contribution will make a real difference.