BUSINESS SUPPORT ADMINISTRATOR

Clark James Recruitment; Dover; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Pension

Medical and PHI

Annual leave entitlement

Full training

Professional qualifications support

Job summary

Clark James Recruitment is seeking a proactive Business Support Administrator to join our busy Head Office. You will support day-to-day operations, manage new business administration, and ensure accurate documentation and reporting. A collaborative team environment offers growth and development in financial services.

You will work closely with advisers, providers, and internal teams, delivering high-quality client service while embracing process improvements and training opportunities.

Qualifications

• No prior experience in Financial Services is required as full training and support are provided.
• Strong background in administration is essential.
• Proven experience in office administration.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Support the smooth operation of the business on a day-to-day basis.
• Oversee the administration of new business, including documentation and record-keeping.
• Coordinate reports and internal communications to keep teams aligned.
• Assist in process improvements and provide outstanding client service.
• Build relationships with providers and support the adviser team.
• Work in an open, collaborative Head Office environment.

Skills

Office administration

Attention to detail

Communication

Organisational skills

Tools

Microsoft Word

Excel

Job description

Company

• A long-established and professional firm of Independent Financial Advisers, we are recognised as one of the UK's leading Financial Services businesses.
• We specialise in offering tailored wealth management advice to individuals, professionals, and businesses.
• We offer full training, a welcoming and supportive team, and an exciting opportunity to grow in a rewarding industry, so, if you’re a proactive, detail-oriented person who loves variety and you're ready to take your skills to the next level by joining a dynamic, fun environment in a fulfilling role with great development opportunities, we'd love you to be part of our team!

Role

• We are seeking a full-time Business Support Administrator to join our busy and dynamic Head Office Team.
• As our Business Support Administrator, you'll play a key role in supporting the smooth operation of our business while working closely with various teams to keep everything running efficiently
• In this role, you'll play a key part in supporting the day-to-day operations of the company, overseeing the administration of new business, managing documentation and record-keeping, coordinating reports, handling internal communications, assisting in process improvements and providing outstanding client service.
• Your proactive involvement will ensure we meet the needs of both our clients and financial advisers, delivering seamless support at every stage.
• As a key member of our talented team, you will work in an open, collaborative environment, taking on a responsible and engaging role at the core of our company.
• Building relationships with providers: Work closely with our product providers to resolve any payment or new business issues and foster strong working relationships.
• Supporting the adviser team.

Candidate

• Passionate, enthusiastic and detail-oriented, always ensuring details are accurate.
• Excellent people skills – adaptable and agile – a great communicator.
• Persistent with a strong focus on seeing tasks through to completion.
• Quick to learn and eager to understand new processes and grow your skills.
• Proven experience in office administration.
• Strong organisational skills with the ability to identify and prioritise tasks to meet deadlines.
• Proficient in Microsoft Word and Excel.
• Experience in accurately maintaining databases and spreadsheets.

Experience

• No previous experience within Financial Services required as full training and support is provided, a strong background in Administration is essential.

Package

• Basic salary £29,000, rising to £30,000 after probation.
• Yearly salary reviews.
• 35 hour week
• Pension
• Medical and PHI.
• Annual leave entitlement
• Full training
• Opportunity to progress with industry recognised professional qualifications