Business Support Administrator

Holmes & Hills Solicitors; Coggeshall; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

28 days’ annual leave plus bank bells

Medicash cashback scheme after one | ?

Life insurance

Employee Assistance Programme (EAP)

Physical and mental wellbeing support,

Enhanced maternity and paternity pay

Family-friendly policies and family on

Company sick pay

Cycle to Work scheme

Job summary

Holmes & Hills Solicitors is seeking a full-time Business Support Administrator to support our offices across Essex and Suffolk. The role involves a wide range of clerical tasks, file management, and reception duties, with travel to other offices as required.

You’ll be comfortable with Microsoft Office, capable of multitasking, and a team player who contributes to a professional, client‑focused environment. Working hours are 9.00–14.00 or 9.30–14.30, Monday to Friday.

Qualifications

• Comfortable with all Microsoft Office applications.
• Willingness to learn and develop within a professional environment.
• Excellent communication and teamwork skills.

Responsibilities

• File opening for all teams across the firm, producing files in accordance with requirements.
• Entering contacts on SOS, entering ID requirements and scanning IDs as agreed.
• Closing files and archiving across the firm.
• Sorting and scanning the post; franking and taking post to the post office daily.
• Preparing bundles and retrieving wills/deeds per policy.
• Maintaining stationery and providing accounts with order lists.
• Typing for teams and supporting marketing with project work.
• Coordinating meeting room bookings and taking overflow messages.
• Greet clients and provide refreshments; maintain client-facing areas.

Skills

Good communication

Team player

Attention to detail

Flexible

Job description

Job Vacancy

In this role you will provide a wide range of administrative and file management tasks. The prime role of the Business Support Team is to assist each team in operating at optimum efficiency across all offices. As part of the Business Support Team you are expected to use a high degree of self-management and initiative and should be able to multi task.

In this role you will provide a wide range of administrative and file management tasks. The prime role of the Business Support Team is to assist each team in operating at optimum efficiency across all offices. As part of the Business Support Team you are expected to use a high degree of self-management and initiative and should be able to multi task. You will be required to travel to other offices (Braintree, Coggeshall, Halstead, Marks Tey, Sudbury, Tiptree and Witham) to suit business needs including covering Reception and Telephony and to support with project work.

We are looking for a full time Business Support Administrator to work Monday – Friday 9.00-14.00 or 9.30-14.30 part time 5 hours per day.

• Please note the closing date for applications is Friday 28th August 2026. Applications will be reviewed after this date.

The day to day

Your day to day work will include but will not be limited to:

• File opening for all teams across the firm, producing files in accordance with the team’s requirements
• Entering all contacts on to SOS, entering ID requirements and scanning in ID requirements as agreed
• Closing files for all teams across the firm
• Archiving
• Sorting and scanning the post
• Franking and taking the post to the post office each day (including recorded deliveries)
• Photocopying and scanning and saving into SOS (our case management system)
• Preparing Bundles
• Retrieving Wills/Deeds retrieval and storage, ensuring the relevant documentation is kept up to date in accordance with the Firms policy
• Maintaining levels of stationery and providing accounts with order lists
• Typing for teams across the firm producing attendance notes, letters, and other documents were required
• Supporting teams (such as Marketing) with project work
• Coordinating meeting room bookings
• Taking overflow messages for teams
• Telephony Cover and taking messages for teams throughout the day
• Greeting and welcoming clients
• Providing teas and coffees to clients and arranging catering where required
• Maintaining client facing areas with regular checks throughout the day and after each meeting.

What experience do I need?

This role will suit someone looking for an administrative role. You should be comfortable with all Microsoft Office applications and have a willingness to learn and continue to develop within a professional environment.

What skills should I have?

• Good communication skills
• Team Player
• Great attention to detail
• Flexible

What we are offering.

At Holmes & Hills, we pride ourselves on our collaborative, respectful and authentic culture. We are a modern and progressive law firm committed to delivering exceptional client service while supporting the wellbeing and professional development of our people.

• Supportive, relaxed and flexible working environment
• 28 days’ annual leave plus bank holidays
• Medicash cashback scheme after one year of service
• Life insurance
• Employee Assistance Programme (EAP)
• Physical and mental wellbeing support, including 24/7 virtual GP access
• Enhanced maternity and paternity pay
• Family-friendly policies and family events leave
• Company sick pay
• Cycle to Work scheme

About Us

Holmes & Hills Solicitors is a large regional firm of solicitors with seven offices across Essex and Suffolk and over 200 legal professionals across a number of specialist departments. Holmes & Hills works in partnership with clients across East Anglia, including businesses, individuals, families and local authorities, to build long standing relationships, protect clients' interests and support clients' growth and development.

Working in partnership with businesses and individuals

Holmes & Hills' large team of legal experts work in partnership with individuals and organisations to provide them with truly proactive legal services through personal relationships. Acting as a trusted advisor to clients, we take the time to understand clients' needs and objectives before delivering practical advice through a personal and accessible approach.

Independently recognised as a leading law firm

Holmes & Hills Solicitors is independently recognised by The Legal 500 and Chambers & Partners - two independent directories of the UK’s top law firms - as being a leading supplier of legal services in the region.

These accreditations give our clients the confidence that the legal advice and representation they receive from Holmes & Hills is some of the best available. Our clients range from established and growing businesses whose brands are recognised and sold around the world and local authorities across the region, through to families and first-time home buyers.