Business Support Admin Officer

Triumph Consultants Ltd; West of England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking two Business Support Officers to provide vital administrative support for the Council's School Appeals Process. In this temporary role, you will prepare information packs for parents and panel members, ensuring smooth operations and effective communication. The ideal candidates will have a relevant level 3 qualification and experience in a business environment, demonstrating excellent communication skills and proficiency in MS Office. This hybrid position offers the chance to contribute to meaningful community processes while working in a supportive and collaborative atmosphere.

Qualifications

• Must have a relevant level 3 qualification or equivalent experience.
• Proficient in MS Office Suite with strong communication skills.

Responsibilities

• Provide business support services for the School Appeals Process.
• Respond to enquiries and make service decisions based on operational issues.

Skills

Excellent communication skills

Business support systems knowledge

Experience in a business environment

Proficiency in MS Office Suite

Education

Level 3 qualification (e.g., NVQ, BTEC, A levels)

Job description

Bristol 5265126

Hybrid working

Please do not apply for this role unless your CV meets the following general requirements, listed below:

1. You must be UK based and have the right to work in the UK.
2. For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
3. This is a temporary role. Please do not apply if you are seeking a permanent position.

Key Requirements:

1. Relevant level 3 qualification e.g. NVQ level 3, BTEC, relevant A levels etc. and/or able to demonstrate equivalent knowledge and understanding through experience.
2. Working knowledge of business support systems and procedures.
3. Experience in a business or corporate environment is preferred.
4. Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
5. Excellent communication skills, both verbal and written.

We currently need two Business Support Officers to provide administrational support for the Council's School Appeals Process. The work will involve preparing information packs for parents/carers and panel members to hear school appeals.

Key Responsibilities:

1. Provide a range of business support services for one or more service areas, taking ownership and responsibility.
2. Make real time service decisions in response to operational issues in line with local procedures and established guidance.
3. Demonstrate the council’s values: Dedicated, Respect, Ownership, Curious, Collaborative.
4. Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
5. Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.