Business Support

Simply Recruiting Ltd; Bath; On-site; GBP 23,000 - 30,000; Full time

Job summary

A recruitment agency is seeking an experienced Business Support professional for a permanent role on the outskirts of Bath. Responsibilities include managing office operations, supporting managers with various tasks, and ensuring efficient communication. The ideal candidate will have a strong background in administration, excellent communication skills, and experience using a CRM system. This position offers regular hours and various employment benefits.

Benefits

20 days plus 8 bank holidays

Death in service benefit

Annual salary increase

Qualifications

• Experience in business support or administration.
• Strong communication skills, both written and verbal.
• Proficiency in office software and CRM systems.

Responsibilities

• Provide high-quality business support to the office.
• Manage office supplies and incoming mail.
• Assist with coordination of projects and administrative duties.

Skills

Knowledge of using a CRM system

Ability to undertake a range of administrative procedures

Ability to organise and prioritise work

Ability to communicate in a polite, friendly, and helpful manner

Excellent numerical and literacy skills

Good team player

Job description

Simple Recruitment are looking for an experienced Business Support for a permanent opportunity with our client on the outskirts of Bath.

Monday to Friday
9.00am to 5.00pm with 1 hour for lunch

20 plus 8 days with 1 extra day for every year of service - max 30 + bank hols
3 sick days after probation
Death in service
auto yearly £1k increase on anniversary - none contractual

The Job:
This role is to provide Business Support to a high standard, to ensure efficient operation of the office and to support managers and employees through a variety of tasks related to organisation and communication.

Key Responsibilities:
General Business Support:

• Answering telephone calls and resolving queries or directing them forward to the relevant department as appropriate.
• Greet and assist visitors to the office.
• Maintain office supplies by checking stock to determine inventory level, anticipating needed supplies including placing and expediting orders.
• Accepting and dispatching deliveries at the office. Receive, sort, and distribute incoming and outgoing mail.
• Shared responsibility for answering incoming emails to the admin inbox from various departments and resolving/forwarding on as appropriate.

Technical Business Support:

• Raising purchase orders against requests for equipment etc, from all other departments, including direct sourcing using company credit card
• Receipt of orders from sales, creating new project cases via the CRM platform including the creation of comprehensive notes regarding the customer requirements
• Liaising with the engineering manager to ensure effective management of each new and continuing project.
• Supporting the Business Support Manager on inputting data into the Microsoft Dynamics CRM platform
• Responsibility for the coordination of faulty equipment, both within the office and from customer sites. Undertake regular audits of returned equipment.
• Assisting the Business Support Manager and Finance Manager with the implementation and ongoing maintenance of a new billing platform
• And all other administrative related duties as determined reasonable by the needs of the business.

About You:

• Knowledge of using a CRM system
• Ability to undertake a range of administrative procedures
• Ability to organise and prioritise work
• Ability to communicate in a polite, friendly, and helpful manner in person and on the telephone
• Excellent numerical and literacy skills to undertake a range of tasks
• Good team player with excellent communication skills

Our brief: Simple Recruitment are acting as an employment business on behalf of our client, based on the outskirts of Bath who are seeking a Business Support to join their team on a permanent basis.

Full name Email Telephone Upload file (Optional) Browse

Δ

Thank you, your application has been sent.

A member of our team will contact you soon.

Alternatively, please call Miriam
at our Somerset team