Business Services Manager

Duncan & Toplis group; London, Stamford; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking firm as a Business Services Manager, where you will lead a team to deliver exceptional client services. This role emphasizes relationship management, team development, and strategic problem-solving. You will have the opportunity to work with diverse clients, tackling complex challenges and driving business growth. The company values inclusivity and offers flexible working arrangements, ensuring a supportive environment for professional development. If you're looking to make a significant impact and grow in your career, this position is perfect for you.

Benefits

Flexible Working Arrangements

Time-Matched Volunteer Hours

Online Fitness Classes

Mental Health Support

Fully Supported Training and CPD

Qualifications

• ACA or ACCA qualified or 5+ years of experience in accounting.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage client relationships and ensure team effectiveness.
• Identify client challenges and provide viable solutions.

Skills

Communication Skills

Interpersonal Skills

People Management Skills

Project Management Skills

Accounting Software Familiarity

Education

ACA or ACCA Qualification

5+ Years Experience in Accounting

Job description

We’re looking for a qualified accountant to join our team as a Business Services Manager to support the provision of services and advice to a portfolio of clients in our London or Stamford locations.

What does this role involve?

Joining us as a Business Services Manager, you will be the primary contact for a portfolio of clients, taking overall responsibility for the management and building of those relationships.

Team management

You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity.

Teamwork

As part of the management team, you will contribute to the achievement of targets and success of the service line. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience.

You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents.

Skills and experience

We encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful you will:

1. have good communication skills, enabling you to work effectively and collaboratively in a team
2. have interpersonal and people management skills
3. have project management skills and familiarity with accounting software
4. be ACA or ACCA qualified or with a minimum of five years experience

Join Duncan & Toplis

From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle. We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD. Our values of trust, partnership, and inclusivity are at the forefront of everything we do.