Business Services Executive

Sedgwick; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance services provider is seeking a Business Services Executive to join their claims team across the UK. The role involves providing comprehensive administrative support, ensuring accurate billing and case management. Candidates should have strong organizational skills and proficiency in Microsoft Office applications, particularly Excel. A competitive salary and flexible working options are part of the offer.

Benefits

Competitive salary

Self Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Flexible working

Private healthcare plan

Life assurance

Employee assistance programme

Voluntary benefits

Discounts on products and services

Qualifications

• Demonstrable skills in Microsoft Office applications.
• Effective multitasker in a dynamic environment.
• Strong organizational and administrative capabilities.
• Adaptable to evolving processes.
• Highly effective communication and interpersonal skills.

Responsibilities

• Provide comprehensive administrative support to Complex Adjusters.
• Ensure accurate billing, case closure, and debt resolution.
• Monitor aged WIP and manage post tasks.
• Maintain records and support payment processing.

Skills

Microsoft Office applications

Multitasking

Organizational capabilities

Communication skills

Tools

Excel

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies, Certified as a Great Place to Work, and Fortune Best Workplaces in Financial Services & Insurance.

Job Overview

Business Services Executive to play a pivotal role within our claims team, dealing with a variety of tasks. Job Location: UK wide, Job Type: Fixed Term Contract, Remuneration: Competitive salary taking into account skills, experience and qualifications.

Responsibilities

Reporting to the LCS Business Services Team Leader, you will provide comprehensive administrative and operational support to Complex Adjusters, ensuring accurate billing, case closure, and debt resolution. Responsibilities include monitoring aged WIP, managing post and CRU tasks, maintaining accurate records, and supporting payment processing and authorisations. You will assist with internal reporting, time recording, and data reconciliation, while also contributing to task management and dashboard oversight.

Requirements

• Demonstrable skills in Microsoft Office applications, particularly Excel, with a sound understanding of core functionality.
• Effective multitasker, capable of meeting service level expectations in a dynamic environment.
• Strong organisational and administrative capabilities, with attention to procedural accuracy.
• Adaptable to evolving processes and systems, with a commitment to continuous professional development.
• Highly effective communication and interpersonal skills.

What We Offer

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home
• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection
• Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications
• Discounts on various products and services

We are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.