Business Services Assistant Manager

www.topfinancialjobs.co.uk - Jobboard; Newport; On-site; GBP 34,000 - 40,000; Full time

Job summary

An innovative firm is seeking a Business Services Assistant Manager to join their dynamic team in Newport. This role is pivotal in delivering high-quality accountancy services and managing client relationships. You will lead a talented team, ensuring efficient service delivery and maintaining high standards. With opportunities for professional growth and development, this position is perfect for someone eager to make a significant impact in a forward-thinking environment. Enjoy a competitive salary and a range of benefits, including generous holiday allowance and in-house gym access.

Benefits

30 days holiday (including bank holidays)

Life Assurance (2 x salary)

Pension Scheme arrangements

In-house Gym access

Parking facilities

Qualifications

• Strong leadership skills and professionalism in client relationships.
• Proactive problem-solver with knowledge of accountancy practices.

Responsibilities

• Oversee efficient service delivery in the Business Services Department.
• Lead and develop a highly effective team while managing client relationships.

Skills

Leadership Skills

Effective Communication

Client Relationship Management

Problem Solving

Job description

Job Title: Business Services Assistant Manager

Location: Newport

Salary: Up to £40,000

We have partnered with a dynamic and forward-thinking firm committed to providing excellent accountancy and business services to a diverse client base. Our client is now looking to recruit a talented Business Services Assistant Manager to join their growing team, playing a key role in servicing clients, managing a team, and supporting the delivery of high-quality accountancy services.

The Role:

As a Business Services Assistant Manager, you will oversee the efficient delivery of services within our Business Services Department, which is divided into two key divisions: Outsourcing (bookkeeping, management accounts, and VAT services) and Limited Company Services (preparation of Limited Company Financial Statements). This position primarily focuses on Limited Company Services.

You will collaborate closely with the partner to ensure smooth service delivery, manage client relationships, and provide guidance and support to the team. The role also involves working on larger projects and managing your own portfolio of clients.

Key Responsibilities:

• Technical Development & Knowledge: Maintain and develop technical expertise by attending relevant webinars, conducting independent research, and staying updated on technical developments. Present findings on challenging technical issues.
• Team Leadership: Lead, manage, and develop a highly effective team. Guide the team to work efficiently and uphold high standards.
• Client Relationship Management: Act as a key contact for clients, providing exceptional service and managing relationships professionally. Promote the firm and identify new opportunities.
• Financial Oversight: Regularly review work in progress (WIP), address overruns, raise bills promptly, and ensure billing processes are followed.
• Support & Development: Provide timely feedback to the team, support skill development, and be approachable for queries.
• Client Billing & Fees: Collaborate with the Partner on planning and executing client assignments, suggest appropriate fees, and ensure timely billing.

Person Specification:

• Strong leadership skills, maintaining professionalism and objectivity in client relationships.
• Effective communication skills, offering constructive feedback and guidance.
• Lead by example, fostering professionalism within the team.
• Enthusiastic, well-researched, and knowledgeable about accountancy practices.
• Proactive problem-solver, able to identify opportunities and address challenges.

Benefits Include:

• 30 days holiday (including bank holidays)
• Life Assurance (2 x salary)
• Pension Scheme arrangements
• In-house Gym access
• Parking facilities

Next steps:

If interested, please contact Hannah Dolan at (phone number removed) or email, or click 'Apply' to upload your CV at (url removed).