Business Services Administrator

RGIT Australia; Oswestry; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Discretionary bonus

Pension contributions

28 days' holiday

Enhanced Parental, Family and Special-

IT equipment provided

Social company events

Training and development opportunities

Company branded clothing

Job summary

Creation Group in Shropshire is seeking a proactive Business Services Administrator to support finance, recruitment, HR administration and the CEO's office. The role involves diary management, onboarding/offboarding, and coordinating internal communications across site-based operations.

The ideal candidate is highly organised, maintains confidentiality, and can handle multiple tasks across time zones and stakeholders. A discretionary bonus and comprehensive benefits are offered.

Qualifications

• At least 4 years of experience in an Administrator/Coordinator role.
• Confidentiality, GDPR and professional discretion expected.

Responsibilities

• Finance: Reconciliation of supplier payment terms.
• Recruitment: posting adverts, screening candidates, scheduling interviews, and maintaining candidate pipeline.
• HR Administration: onboarding/offboarding, contracts and HR documentation, queries handling.
• EA: diary/time management, meeting prep, client gifts, and internal communications.

Skills

Communication

Discretion/Confidentiality

Organisation

GDPR knowledge

Job description

Full-time Permanent Associate

Posted 16 Sep 2026

Description

Job Advert

Position: Business Services Administrator

Employment: Full Time - 40 hours per week - Monday to Friday

Location: Creation Group, Shropshire, SY10 8ED

PURPOSE OF ROLE

We are an industry leading full service Brand Experience group that produces and executes an exciting portfolio of projects with a range of flagship clients. Since 2012 we have been disrupters of the experiential marketing and live event industry, managing client projects from concept through to delivery.

We continue to expand, notably into global markets with the right leaders and teams at the forefront and as part of that growth are currently recruiting for a new Business Services Administrator

WHAT YOU WILL BE RESPONSIBLE FOR

Finance Support

• Reconciliation of supplier payment terms
• Send out reports of PO's not matched to an invoice
• Chase VAT invoices for pro-forma invoices

Recruitment Coordination

• Assisting in managing internal recruitment campaigns by posting job adverts, screening candidates and scheduling interviews.
• Candidate communications to ensure a strong candidate pipeline to support future hiring needs of the company.
• Ensuring completion of pre-employment checks for all new starters.

HR Administration

• Coordinating employee onboarding and offboarding administration.
• Providing assistance in preparing HR Documentation (contracts, letters, variations, etc)
• Supporting in responding to HR related queries and requests.

CEO' s Office Support

• Diary & time management
• Meeting preparation
• Business-development follow-up
• Internal communications
• Document management
• Personal appointments affecting work
• Hospitality bookings & Client gifts

WHAT WE ARE LOOKING FOR

The successful candidate will be a flexible, proactive, hands on administrator who enjoys being involved in day to day internal business operations. They will be highly organised, approachable and comfortable juggling a varied workload across Office and Site based operations, H&S, HR & Recruitment and EA duties.

• At least 4 years of experience in an Administrator/Coordinator role.
• A confident communicator who builds trust between internal and external stakeholders.
• Cool-headed, proactive, and solutions-focused when things get hectic.
• A good understanding of confidentiality, GDPR and professional discretion.

Preferable Additions

• Experience in working in a private family / CEO office
• Used to working on multiple time zones

WHAT WE OFFER

• Discretionary bonus
• Pension contributions
• 28 days' holiday (including bank holidays) that will increase by 1 day per annum up to a maximum of 38 days.
• Enhanced Parental, Family and Special Leave
• IT equipment and accessories provided
• Social company events
• Training and development opportunities
• Company branded clothing

Creation Group is proud to be an equal opportunity employer and we're committed to diversity and inclusion. We don't discriminate on the basis of race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, or any other legally protected status.