Business Services Administrator

NHS Ayrshire & Arran; Glasgow; Hybrid; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Job summary

Public Health Scotland is seeking a Business Services Administrator to join our busy team. You will provide high‑quality administrative support across service areas, using Word, Excel, MT Teams and PowerPoint, with a focus on accuracy and timeliness.

Hybrid working in Edinburgh or Glasgow, 36 hours per week, with options for flexible patterns. Experience in NHS systems such as PECOS is beneficial; full training will be provided where needed.

Qualifications

• Experience in an administrative support role with a high level of competence in office administration.
• Knowledge of Microsoft Office: Word, Excel, MS Teams and PowerPoint.
• Ability to show initiative and possess time management skills.
• Team player with excellent interpersonal and communication skills.
• Good written communication and attention to detail.
• Educated to A Level/Higher Grade or SCQF Level 6 or SVQ Level 3 in Business Administration.
• Thrive in a busy environment.
• Knowledge of NHS applications such as PECOS is beneficial, though training will be provided.

Skills

Administrative support

Office administration

Time management

Teamwork

Written communication

Education

A Level or SCQF6

Tools

PECOS knowledge

Job description

About The Organisation

Public Health Scotland launched 1st April 2020 as a national health board, employing around 1200 people, and with an annual budget of around £101 million. Public Health Scotland wants to see a Scotland where everybody thrives, a Scotland where life expectancy improves and the difference in life expectancy between our poorest and wealthiest areas gets smaller.

The Post

We have an exciting opportunity for you to join Public Health Scotland as one of our Business Services Administrators, working within Business Services providing a top-quality administrative service to various service areas and staff across Public Health Scotland.

The Candidate

• You will have experience of working in an administrative support role with a high level of competence in office administration.
• You will have good knowledge of the Microsoft Office suite, in particular Word, Excel, MSTeams and PowerPoint is required.
• You will be able to show initiative and possess time management skills
• You will be a team player possessing excellent interpersonal skills and communication skills
• You will have good written communication skills and attention to detail.
• You will be educated to A Level/Higher Grade or SCQF Level 6 or SVQ Level 3 in Business Administration.
• You will thrive in a busy environment.
• A knowledge of NHS applications such as PECOS would be beneficial, though training will be provided.

If you choose to use artificial intelligence (AI) or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced by AI or similar technologies.

Location and Working Pattern:

The post is based in either Gyle Square, Edinburgh or Bothwell Street, Glasgow. We are currently hybrid working; therefore, you will be expected to spend time in both PHS offices as well as the option to work at home.

Monday to Friday, 36 hours per week (part time hours will be considered.)

PHS is a flexible employer, and we are happy to discuss requests for alternative working patterns

During times of public health emergency, or other urgent business need, you may be required on a temporary basis to work your normal contracted working hours over 7 days including weekends, in order to meet the needs of the service.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with PHS.

Benefits

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. Click here to view the full range of the PHS Employee Benefits.

Inclusion

Public Health Scotland (PHS) is a national NHS board committed to being a diverse, inclusive and welcoming employer.

We support a range of flexible working options to help colleagues balance work and personal responsibilities. As an Established Carer Positive employer, we are committed to supporting staff with caring responsibilities and fostering a flexible, understanding workplace culture.

We offer a wide range of learning and development opportunities to support colleagues to grow and thrive. Staff are also welcome to join our active equality networks.

As an equal opportunities and Disability Confident Employer, we aim to guarantee an interview to disabled applicants who meet the minimum shortlisting criteria, and we are committed to providing an accessible and inclusive recruitment experience.

PHS is working towards becoming a trauma informed organisation and recognises that trauma may affect people in different ways, including during the recruitment process.

If you need reasonable adjustments or support, please contact the Recruitment Team on [e-mail]

Further Information

For an informal discussion on the post, please contact Fiona Lochhead, Organisational Lead at [e-mail]

Closing date for completed applications is 9th November 2026.

Further information on PHS is available from: www.publichealthscotland.scot

Please note that the majority of correspondence is sent by e-mail only, so please check your e‑mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance