Business Services Admin Assistant

Triumph Consultants Ltd; Ilkeston; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment consultancy is seeking a Business Services Admin Assistant in Ilkeston. The role involves providing administrative support, preparing documents, and handling customer inquiries. Ideal candidates should have excellent organisational and communication skills, as well as IT proficiency. This is a temporary position with the possibility of extension.

Qualifications

• Previous similar work experience.
• Working knowledge of relevant systems and procedures.
• Proficient IT skills including relevant software.
• Excellent organisational and communication skills.

Responsibilities

• Prepare documents and materials using standard formats.
• Collect and enhance information for analysis.
• Deliver accurate information to stakeholders.
• Monitor financial records and manage cash.

Skills

Organisational skills

Written communication skills

Verbal communication skills

Customer liaison skills

IT skills

Tools

Standard software packages

Bespoke databases

Job description

What's involved with this role:

Job Title: Business Services Admin Assistant

Ref: Derbyshire 5272585

Pay rate: £12.21 per hour PAYE

The role:

On behalf of our client, we are seeking an organised and conscientious professional to provide administrative support where coordination, interaction, and awareness of related activities are important.

Key responsibilities:

1. Prepare documents and materials in line with clear briefs, using standard formats and software tools
2. Collect, collate, enhance, and organise information
3. Perform basic data analysis, manipulation, and interpretation, following defined procedures and guidance
4. Use relevant equipment and specialist software to process and improve documents and data
5. Deliver accurate information and responsive services to stakeholders, including partners, the public, and business users
6. Handle customer enquiries professionally, ensuring courteous and effective responses
7. Identify potential issues and escalate complex or unusual matters to senior staff for resolution
8. Monitor accurate financial records and manage cash in line with set procedures
9. Follow ordering processes to ensure resources meet operational needs
10. Communicate with service users and external contacts through routine, established channels

What the client is looking for:

• Previous similar work experience
• Working knowledge of relevant systems, equipment, processes, and procedures
• Proficient IT skills including the use of standard software packages and bespoke databases where appropriate
• Excellent written and verbal communication skills and customer liaison skills
• Excellent organisational skills
• Proven ability to plan and manage workload effectively, consistently delivering high-quality results
• Understanding of relevant policies and procedures and how they affect the role
• Awareness of team and individual priorities and standards of conduct and performance

How to Apply:

Quote the Job Title and Reference Number in your application.

Submit your CV in Word format.

Applications are reviewed on a rolling basis—early submission is recommended.

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If you do not hear within three working days, your application has not been shortlisted. Thank you for your interest.

Please quote the Job Title & Vacancy Reference No. in your application to ensure proper matching.

Additional Information:

Most roles are temporary, but extensions and permanency are possible. Please refrain from contacting us for updates. All applications meeting essential requirements will be acknowledged. We do our best to remove ads once roles are filled. Your application implies permission for us to submit your CV unless you advise otherwise.