Business Sales Executive

Eclipse Hotels Group; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

An international hotel group is seeking a Business Sales Executive to support their busy head office team in Fulham. The role involves managing reception duties, providing administrative support, and ensuring smooth office operations. Strong organisational and communication skills are essential. The company offers perks like complimentary lunch and gym access, 28 days' holiday, and employee discounts.

Benefits

Complimentary lunch on duty

28 days' holiday

Free access to on-site gym

Early access to earnings

Employee discounts across hotels

Qualifications

• Previous experience as a Sales and Office Administrator or similar support role.
• Enjoy helping others and keeping everything organised behind the scenes.
• Confidence in using Microsoft Office, with a willingness to learn new tools.

Responsibilities

• Acting as the first point of contact and managing reception duties.
• Discussing customer requirements and advising on services.
• Providing PA support, including diary management and booking travel.
• Coordinating office supplies and overseeing communal areas.

Skills

Organisational skills

Communication skills

Microsoft Office proficiency

Time management

Tools

Slack

Dropbox

Outlook

Job description

Join a company where your support skills really matter. At Eclipse Hotels Group, we believe that exceptional support behind the scenes is just as important as front-line hospitality. We're an international hotel group with headquarters in London and a growing portfolio of Holiday Inn, Holiday Inn Express, and CiTi Hotels across the UK, Europe, and the Caribbean.

We are currently seeking a warm, organised, and proactive Business Sales Executive to join our busy head office team in Fulham. This varied role is ideal for someone who enjoys being the go-to person in the office and has a background in personal assistance, office coordination, or administrative support.

What you'll be doing:

1. Acting as the first point of contact: answering calls, welcoming visitors, managing deliveries, and keeping the reception and communal areas tidy and presentable.
2. Discussing customer requirements and advising them on the capabilities and limitations of the goods or services being sold.
3. Providing PA support: managing diaries, booking travel and accommodation, processing expenses, and assisting the senior team with everyday admin and logistics.
4. Helping things run smoothly: from ordering office supplies and food deliveries to coordinating birthday cakes and team social events. Making follow-up visits to ensure customer satisfaction and to obtain further orders.
5. Handling post and courier arrangements, supporting inventory checks, liaising with our cleaner, and overseeing pantry and stationery supplies.
6. Maintaining records and accounts of sales made and handling customer complaints.
7. Using systems such as Slack, Dropbox, Outlook, and others to manage communication, reporting, and file organisation.
8. Quoting prices, credit details, delivery dates, and payment arrangements, and arranging for delivery and installation of goods if appropriate.
9. Supporting family-related matters such as scheduling medical appointments, coordinating travel, managing the family calendar, and assisting with ad-hoc tasks.

You'll fit right in if you:

• Have previous experience as a Sales and Office Administrator or similar support role (hospitality experience is a bonus but not essential).
• Enjoy helping others and keeping everything organised behind the scenes.
• Are confident with Microsoft Office (Word, Excel, Outlook), and open to learning new tools like Slack and Dropbox.
• Communicate clearly, manage your time well, and have a sharp eye for the small details that keep everything ticking.

What we offer:

• Complimentary lunch on duty, plus snacks and refreshments always available.
• 28 days' holiday (including bank holidays).
• Free access to our on-site gym.
• Early access to your earnings through Wagestream.
• Generous employee discounts across 5,000+ IHG hotels worldwide.
• Hundreds of discounts.

If you're looking for a role where you can truly make a difference and be part of a supportive, dynamic team, send us your CV and let's chat!