Business Sales Advisor - Acquisition

BT Group; North East; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications firm in the UK is seeking a Business Sales Advisor to drive growth in the SME sector. This role involves acquiring and retaining customers while achieving sales targets. Ideal candidates possess strong communication skills, IT proficiency, and a track record in sales. The position offers competitive benefits, including a pension scheme, family leave, and extensive training opportunities.

Benefits

BT Pension scheme with contributions

Equal family leave policy

Enhanced health support

22 days annual leave

24/7 private virtual GP appointments

World-class training and development opportunities

Responsibilities

• Deliver defined revenue and product volume targets through the acquisition and retention of SME customers.
• Respond to customer enquiries efficiently and appropriately.
• Initiate sales opportunities through inbound and outbound calls.

Skills

Confident and effective communicator

Comfortable using IT systems, databases and software packages

Track record of achieving or exceeding targets

Adaptable and willing to learn

Customer service skills

Sales experience

Job description

Business Sales Advisor - Acquisition

Job Req ID: 51194

Posting Date: 16 Sept 2025

Function: Sales and Commercial

Unit: Business

Location: Doxford, United Kingdom

Salary: 26,302.00 + 30% OTB

Recruiter: Aaron Thompson

Location: Doxford Park

Salary: £26,302 +30% OTB

Join BT as a Business Sales Advisor

Enterprise is the technology partner of choice for 1.2 million business and public sector customers, we\'re on a mission to improve their productivity, performance, and processes through the power of digital transformation.

We help businesses of all sizes to reach their digital goals. Our customers range from big household names, government departments and the public sector, right through to small businesses and new start-ups. But regardless of size, we provide organisations with fixed voice, mobility, fibre connectivity, and IT services, as well as future facing innovations such as 5G, IoT and AI. Cutting-edge tech, paired with our network, allows organisations to hit their digital transformation targets - and keep evolving as the tech does. Our BT Wholesale business, which is part of Enterprise, helps around 1,400 communication providers and other organisations to provide fixed or mobile phone services to their customers.

Why This Job Matters

Small and Medium Enterprises (SME) is a key sales channel for BT, and an exciting segment in Enterprise, putting focus on small and medium business customers. Our purpose in SME is to be the engine for growth for UK small businesses, ensuring they have brilliant solutions to help their businesses thrive.

What You\'ll Do

You will deliver defined revenue, product volume and quality targets through the acquisition, up-sell and retention of UK SME customers for BT Business or EE Business Mobile. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of specific campaign and in accordance with business requirements. You will answer and respond to customer enquiries efficiently, effectively, and appropriately in accordance with defined processes and procedures.

Skills You\'ll Need

• Confident and effective communicator
• Comfortable using IT systems, databases and software packages
• Track record of achieving or exceeding targets
• Adaptable and willing to learn
• Customer service skills
• Sales experience is advantageous

A Few Points To Note

Although these roles are listed as full-time, if you\'re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Benefits

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It\'s for all parents, no matter how your family is made up
• Enhanced women\'s health support: including help with menopause symptoms, cancer screenings, period care and more
• 22 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer\'s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes

Don\'t Meet Every Single Requirement

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We\'re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you\'re excited about this role but your past experience doesn\'t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.