Business Sales Advisor

BT Group; Belfast; Hybrid; GBP 27,000; Full time

Job summary

A leading telecommunications company in Northern Ireland is seeking motivated Sales Advisors. In this role, you will hit revenue targets through customer acquisition and retention in a fast-paced environment. Comprehensive training will be provided, and you can work flexibly either full-time in the office or hybrid. Competitive salary of £26,738 with a 30% bonus potential is on offer.

Benefits

£26,738 salary with bonus potential

Flexible working options

World-class training and development

Share option and pension schemes

Flexible benefits

Qualifications

• Ability to meet customer satisfaction targets effectively.
• Demonstrated skills in sales and promotions.
• Strong ability to understand customer needs.

Responsibilities

• Deliver defined revenue and product targets through customer acquisition.
• Handle inbound and outbound calls effectively.
• Respond to customer inquiries according to defined processes.

Skills

Customer focused

Creative in approach

Excellent communication skills

Passionate and ambitious

Relationship building

Job description

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We’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment.
We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months.
Of course, we’ll provide comprehensive training to successful candidates where you’ll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers.

You will have the following responsibilities

You will deliver defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements.You will answer, and respond to, customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures.

What we are looking for

• Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
• Creative in approach to generating revenue
• Excellent communication skills – knows how to demonstrate, promote and sell
• Be passionate, ambitious and driven in your career
• Ability to build strong relationships with customers and colleagues at all levels

Wondering what's in it for you?

• Being part of the BT family brings a huge number of benefits including the below:
• £26,738with30% on target bonus, with potential to exceed depending on performance
• Choice of working Full time in the office or 3 days with 2 days working from home
• World-class training and development opportunities
• Share option and pension scheme programmes
• Flexible benefits to fit around you

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.