Business & Sales Administrator Job

Arkema; United Kingdom; On-site; GBP 30,000 - 50,000; Full time

Job description

The Business & Sales Administrator provides key support to the General Managers of Fluorospecialties and Refrigerants, through business reporting, sales analysis, and internal coordination. This role also manages administrative tasks such as travel arrangements, meeting planning, and presentation preparation, while supporting internal processes and customer service as needed. It’s a dynamic position that combines business insight with strong organizational skills. The role reports directly to the General Manager of Fluorospecialties.

Business Analysis & Administration

1. Create business and sales reports, providing analysis and recommendations to General Managers and Sales Leaders
2. Manage shared Business Unit (BU) sites
3. Oversee pricing management and updates
4. Provide support to Customer Service as needed
5. Administer rebates, credits, and collections
6. Process credits for reclaim collections (reverse logistics) and defective cylinders/products
7. Reconcile collections and collaborate with the Customer Service Manager and Sales Leaders to resolve residuals; send account statements and notices
8. Maintain pricing in the ERP system and manage related updates and communications
9. Enter control numbers and release pricing blocks for by-product sales
10. Manage Price Change Requests
11. Handle “out of SAP” invoices
12. Prepare effective PowerPoint presentations and other materials for key stakeholders
13. Provide back-up support to Marketing, Sales, and Customer Service teams for customer communications
14. Lead and manage Salesforce for the Business Unit

Office Management & HR Support

1. Provide administrative support to the General Manager – Fluorospecialties as needed, including managing calendars and phone calls
2. Arrange key meetings for both General Managers in Fluorochemicals and the BU leadership team
3. Coordinate all aspects of meeting planning, including developing and distributing agendas, site selection, meeting room setup, supplies, catering, A/V needs, lodging, and meeting materials
4. Assist with travel arrangements for the General Managers, BU leadership team, and visiting Arkema France executives
5. Prepare timely and accurate expense reports in accordance with company policy
6. Order office supplies, oversee printer repairs, and coordinate office moves when necessary
7. Update organizational charts as needed
8. Maintain confidential files and data
9. Process purchase requisitions and ensure timely, accurate invoice processing
10. Submit special check requests as needed
11. Manage the creation of new vendors
12. Prepare and send shipments as requested
13. Support the Contract Management system
14. Coordinate interview schedules and arrange travel for candidates as necessary
15. Assist with new hire onboarding, including ordering IT assets, setting up IT access, and preparing office space
16. Support the Employee Rewards and Recognition program, if needed

Qualifications

1. Bachelor’s degree or Associate’s degree required
2. Experience in business and process analysis
3. Proven administrative experience supporting senior executives in a team-oriented environment
4. Experience working in a multi-regional or global business unit preferred
5. Strong proficiency in SAP and Microsoft Office (Word, Excel, PowerPoint, Outlook)
6. Experience with SharePoint, Salesforce, and Concur preferred

Competencies

1. Strong interpersonal, organizational, and communication skills
2. Proficient in data management with a strong attention to detail and accuracy
3. Ability to interact professionally with individuals at all levels of the organization, including the CEO
4. Strong problem-solving skills and the ability to present effective solutions
5. Capable of managing multiple tasks and projects simultaneously, while prioritizing the needs of various team members
6. Ability to influence others without formal authority
7. Professional demeanor with the ability to maintain confidentiality
8. Able to work independently with minimal supervision
9. Self-motivated with a strong sense of initiative
10. Supports the site's Health, Environment, and Safety (HES) policies and complies with all regulatory and internal requirements
11. Actively participates in HES activities provided by site management and Arkema Inc. (e.g., Behavior-Based Safety, SafeStart, etc.)
12. Promotes and supports the reporting of all health, safety, environmental, near-miss, accident, or injury incidents