Business Response Resilience Lead | Knutsford, UK

Barclays; Knutsford; On-site; GBP 80,000 - 120,000; Full time

Job summary

Barclays recherche un Business Response Resilience Lead à Knutsford pour développer une stratégie de résilience garantissant des réponses rapides aux disruptions. Vous aurez la responsabilité de gérer la reprise opérationnelle et de travailler étroitement avec les parties prenantes, en améliorant les capacités de l'entreprise face aux incidents.

Qualifications

• Connaissance approfondie de 1 à 2 domaines d'activité.
• Expertise en résilience opérationnelle.
• Capacité à gérer des problèmes dans des environnements sous pression.

Responsibilities

• Développer et mettre en œuvre la stratégie de résilience.
• Gérer l'amélioration des capacités de réponse et de reprise.
• Communiquer le statut de résilience de l'entreprise.

Skills

Operational Resilience

Stakeholder Management

Analytical Problem-Solving

Communication

Job description

Job Description

Purpose of the role

To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry standards and regulatory expectations, enabling the bank to respond and recover important business services during severe but plausible scenarios, minimizing impact to customers, clients, colleagues, and the wider market.

Accountabilities

• Socialize and implement the resilience strategy and framework across the firm, ensuring compliance with standards and controls.
• Develop and enhance the crisis and incident management framework to improve recovery and response capabilities, ensuring continued operation of Important Business Services during disruptions.
• Enhance operational recovery planning and security incident management standards according to industry practices and regulatory requirements.
• Oversee improvements in business and technology recovery capabilities, including third-party suppliers, to ensure service resilience within impact tolerance thresholds.
• Communicate the firm's resilience status through scorecards and dashboards to support investment decisions by senior management.
• Regularly test resilience, crisis, and incident response plans to demonstrate capability to recover within impact tolerances.
• Ensure services and products are built resiliently through change management processes.
• Stay informed on resilience developments, regulatory policies, and emerging threats.
• Identify, respond to, and resolve incidents threatening the bank's operations, infrastructure, or personnel.
• Document incidents, resolution steps, and lessons learned to inform preventative measures and process improvements.

Vice President Expectations

• Contribute to strategy, manage resources and budgets, and drive continuous improvement.
• Lead or influence teams, define responsibilities, and plan for future needs.
• Demonstrate leadership behaviors to foster a high-performing environment.
• Guide technical teams and lead complex projects, providing mentorship and strategic advice.
• Advise stakeholders on impacts and strategic alignment.
• Manage risks and ensure strong controls and governance.
• Collaborate across functions and develop innovative solutions through analytical thinking.
• Build and maintain stakeholder relationships using influencing skills.

All colleagues are expected to embody Barclays' values of Respect, Integrity, Service, Excellence, and Stewardship, and to demonstrate the Barclays Mindset of Empower, Challenge, and Drive.

Join us at Barclays as a Business Response Resilience Lead

In this role, you'll shape and drive a resilience strategy to ensure swift responses to disruptions, protecting our customers, clients, colleagues, and the market.

Required experience includes deep business knowledge of 1-2 areas, operational resilience expertise, and strong stakeholder management skills. Valued skills include industry practice knowledge, communication, analytical problem-solving, and the ability to manage issues in high-pressure environments.

This role is based in Knutsford/Glasgow.