Business Relationship Manager – Neuro – Remote

Cygnet; Birmingham; Remote; GBP 30,000 - 45,000; Full time

Job summary

Cygnet is seeking a Business Relationship Manager for its Neuropsychiatric Rehabilitation team. This remote role involves building relationships with clients, ensuring revenue targets are met, and supporting services across England. Ideal candidates will have healthcare commissioning knowledge and strong communication skills.

Benefits

Bonus scheme

Opportunities for further learning through apprenticeship

Expert supervision and support

Employee referral scheme

Free Health Cash plan

24-hour free GP support line

Free life assurance

Free eye tests

Car lease discounts

Discounted gym membership

Free mortgage broker and insurance cover

Pension scheme

Employee NHS discounts

Cycle to Work scheme

Smart Health Toolkit

Qualifications

• Experience in healthcare commercial teams, preferably in neuropsychiatry/neurorehabilitation.
• Knowledge of relevant healthcare policies and regulations.

Responsibilities

• Identify key customers and develop action plans for communication.
• Build and maintain relationships with local authorities and ICBs.
• Support the BDD for Cygnet’s neuro services by managing pipelines.

Skills

Communication

Planning

Time Management

Education

Knowledge of healthcare commissioning landscape

Job description

Business Relationship Manager – Neuro – Remote

Cygnet Birmingham, England, United Kingdom

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Business Relationship Manager – Neuro – Remote

Cygnet Birmingham, England, United Kingdom

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Cygnet Neuro Commercial Team is growing! We are looking for a Business Relationship Manager to join the Neuropsychiatric Rehabilitation team supporting our services across the country, from the North East to the South West of England.

Cygnet Health Care is a leading provider of high-quality health services with over 30 years of experience in transforming lives. Our dedicated centres provide specialist rehabilitation for individuals with acquired brain injuries and neurodegenerative disorders. At Cygnet, we prioritize our patients' wellness and strive for positive, lasting outcomes through our comprehensive Neuropsychiatric Rehabilitation services.

The Neuropsychiatric Business Relationship Manager will play a pivotal role in building relationships with Cygnet’s internal and external customers. Responsibilities include ensuring revenue targets are met, KPIs are achieved, and service sustainability is maintained.

Successful candidates will have knowledge of the healthcare commissioning landscape, including NHSE/ICB/CHC/Local Authority, and ideally have experience working within a healthcare commercial team—preferably in neuropsychiatry/neurorehabilitation. Knowledge of relevant healthcare policies and regulations is also advantageous. Candidates should possess excellent communication, planning, and time management skills.

This role is home-based, with travel as needed to visit services or attend meetings. Attendance at quarterly two-day Commercial Team meetings (location varies, accommodation provided) is required. An own car and full UK driving license are essential.

Main Duties And Responsibilities

• Identify key customers and develop action plans for communication.
• Build and maintain positive relationships with local authorities and ICBs.
• Maintain contact with funders and community teams to generate referrals and understand their needs.
• Support the BDD for Cygnet’s neuro services by managing pipelines, internal transfers, and funding processes.
• Act as the link for Neuro service HMs regarding commercial queries.
• Develop relationships with HMs and key staff at neuro services to be the point of contact for queries.
• Nurture relationships with external stakeholders to offer treatment pathways, ensuring partnership, profitability, and loyalty.

Why Cygnet? We’ll offer you…

• Bonus scheme
• Opportunities for further learning through our apprenticeship scheme
• Expert supervision and support
• Employee referral scheme
• Free Health Cash plan
• 24-hour free GP support line
• Free life assurance
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and insurance cover
• Pension scheme
• Employee NHS discounts and “Cycle to Work” scheme
• Smart Health Toolkit with fitness programs, nutrition consultations, and health checks

Ready to make a positive change? Please click on the ‘apply now’ link below. Due to sponsorship limits, we are currently unable to offer sponsorship to new candidates for these roles. We reserve the right to close the vacancy early if sufficient applications are received. Please apply early if interested.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Hospitals and Health Care