Business Relations Manager

JR United Kingdom; Salford; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Business Relations Manager to lead a small team and drive growth within the healthcare sector. This role involves building strong relationships with referrers, organizing educational events, and developing engagement strategies to maximize revenue opportunities. The ideal candidate will possess excellent communication and negotiation skills, along with a solid background in healthcare sales. Join a forward-thinking organization committed to high standards of patient care and enjoy a supportive work culture with numerous benefits.

Benefits

25 Days Leave Plus Bank Holidays

Private Medical Cover

Life Insurance

Training via Ramsay Academy

Employee Assistance Programs

Cycle2Work Scheme

Blue Light Card Scheme

Qualifications

• Experience in healthcare or a related sales/business development role.
• Strong organizational skills and results-driven attitude.

Responsibilities

• Develop and execute a growth strategy for referrals.
• Build long-term partnerships with healthcare referrers.
• Organize educational events for primary care stakeholders.

Skills

Healthcare Sales Experience

Organizational Skills

Communication Skills

Negotiation Skills

Data Analysis

Education

Degree in Business or Healthcare

Tools

CRM Systems

Job description

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Oaklands Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital has an excellent reputation for delivering high-quality healthcare for patients with health insurance, self-funding treatment, or NHS patients exercising choice through the e-referral system.

By investing in the latest advanced medical technology, we offer a wide range of treatments and services. We care for patients from initial outpatient consultation and diagnostic scanning through to surgical treatment and recovery.

We are proud to partner with highly qualified and experienced Consultants and dedicated staff who maintain the highest standards of patient care to ensure a full and speedy recovery.

The Role:

This exciting role, leading a small team and reporting to the Hospital Manager, is key in driving growth and increasing referrals across all payor channels by developing stakeholder engagement and communication strategies.

The Business Relations Manager is primarily based on-site, with travel to regional stakeholders. The role involves increasing referrals and revenue by building strong relationships within the healthcare community.

You will organize educational events and develop referral opportunities between consultants, GPs, and external stakeholders through various communication methods, both virtual and face-to-face.

You will assist in developing an engagement strategy and delivering promotional activities, utilizing analytics and data insights to optimize resource use and identify business development opportunities aligned with the hospital’s strategic plan.

What you’ll do:

1. Develop and execute a growth strategy.
2. Build long-term partnerships with referrers to drive revenue into Ramsay Health Care.
3. Explore opportunities to collaborate with other Business Relationship Managers.
4. Organize and facilitate accredited clinical education for primary care stakeholders using virtual and face-to-face methods.
5. Undertake market and competitor analysis to identify target areas and opportunities for growth.
6. Collaborate with internal teams to achieve business objectives.
7. Understand the hospital’s facilities, services, and consultants to effectively promote capabilities.
8. Record activities within Ramsay’s CRM system, meeting KPIs.
9. Engage with the contracts team to maximize opportunities with PMI contracts and networks.
10. Update marketing collateral using the Brandhub platform.
11. Support the rollout of national marketing strategies through local campaigns and events.
12. Provide line management for the Private Patient Team.
13. Design and deliver company strategies.

What you’ll bring with you:

• Experience in healthcare or a related sales/business development role.
• Strong organizational skills and results-driven attitude.
• Ability to work independently and as part of a team.
• Excellent communication and negotiation skills.
• Flexibility to work evenings and weekends for events.
• Full UK driving license.
• CRM experience and knowledge of the healthcare market.
• Experience in data analysis, event management, and creating outcome reports.

Benefits include 25 days leave plus bank holidays, private medical cover, life insurance, training via Ramsay Academy, employee assistance programs, Cycle2Work scheme, and the Blue Light Card Scheme.

About Us:

Ramsay Health Care UK is a global hospital group with over 60 years’ experience, operating in 8 countries with 88,000 staff serving 8 million patients annually. We are committed to high standards of clinical care, patient safety, and dignity, guided by our vision 'People caring for People'.

We support a positive, proactive work culture and are dedicated to equality and supporting the Armed Forces community. This position requires background and DBS checks.