Business Rates Property Referencing Administration Manager (WSP GL Hearn)

WSP; Southampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Project Coordinator for business rates inspections across England, Wales, and Scotland. The role involves liaising with clients, updating databases, and producing reports. Ideal candidates will demonstrate strong IT skills, attention to detail, and project management capabilities, contributing to a team focused on making a positive impact.

Qualifications

• Strong IT skills, particularly in database management.
• Experience in customer service and project coordination.
• Analytical and problem-solving abilities.

Responsibilities

• Coordinating and scheduling property inspections.
• Maintaining databases with survey details and reports.
• Producing accurate and timely reports for clients.

Skills

Computer literacy

Customer service experience

Database management

Project coordination

Administrative skills

Attention to detail

Analytical skills

Communication skills

Tools

Word

Excel

PowerPoint

Publisher

Job description

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role…

You will be responsible for the co-ordination and liaison with clients for all business rates inspections across the whole of the WSP GL Hearn portfolio and updating the team’s database with the details of the inspection. To work with the Case Valuers, Business Rates Administration Team, local Rating support, Referencing Support Co-ordinator and external clients.

Key responsibilities of the role would be:

• Arranging inspections for various property types throughout England, Wales & Scotland to support the Case Valuers at GL Hearn in their negotiations in seeking to secure agreement of business rates assessments.

• Maintaining and updating GL Hearn databases with details of surveys, photographs and drawings of the properties inspected.

• Working within the Business Rates Team but will require independent working and management of time.

• Clear and accurate production of spreadsheets for various individuals

• Timely and accurate reporting to both Internal/External Clients and Case Valuers with some problem/enquiry solving.

• Accurate maintenance of the GL Hearn Information Management System (GLHIMS) along with responding to business rated enquiries, both internal and external.

What we will be looking for you to demonstrate…

• Computer literacy - IT Skills (Word, Excel, Powerpoint, Publisher & database management
• Customer service experience
• Database management experience
• Project co-ordination
• Administrative skills
• Attention to detail
• Analytical and problem-solving skills
• Communication skills
• Some knowledge of business rates would be useful but not essential

Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.

Imagine a better future for you and a better future for us all.

Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.

With us, you can.Apply today.

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