Business QA Engineer / UAT

Kuoni Tumlare; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Global Brand

Stability

Growth opportunities

Learning & Development

Supportive culture

Bonus scheme

Employee engagement

Flexible hybrid

Awards & recognition

Collaborative work

Job summary

Kuoni Tumlare is seeking a Business QA Engineer to enhance the quality of our travel solutions. You will design and maintain automated test suites for end-to-end processes, demonstrate outcomes to stakeholders, and coordinate user acceptance testing to ensure alignment with business needs.

The role emphasizes learning modern web technologies, strong analytical thinking, and collaboration with cross-functional teams in a hybrid work setting across the UK.

Qualifications

• 3+ years of business/UAT QA experience.
• Experience coordinating User Acceptance Testing (UAT).
• Strong communication and collaboration with cross-functional teams.
• Familiarity with automated testing tools and modern web tech.

Responsibilities

• Create and maintain automated test suites for End-to-End processes.
• Demonstrate QA results to stakeholders and coordinate UAT.
• Analyze test results to identify root causes and drive improvements.
• Ensure UAT environment mirrors production conditions and supports testing needs.
• Manage and monitor automated UI, API, and integration tests.

Skills

QA testing

Playwright/Cypress

UAT coordination

Test automation

Analytical thinking

Communication skills

Cross-functional work

Agile methods

Problem solving

Tools

Playwright

Cypress

Job description

About Kuoni Tumlare

At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape

The Job:

We are looking for a person with Travel and Tourism industry experience to join our new Business Quality Assurance team and help us elevate the quality of our products to the next level. We are seeking someone who would be keen to learn modern web technologies and software testing skills and is passionate about quality, reliability, and efficiency.

As a Business QA Engineer, you will be responsible for creating and maintaining automated test suites for End-to-End processes, giving demonstrations to stakeholders and coordinating User Acceptance Testing.

Responsibilities

• Continuously improve test quality and reliability from a business perspective
• Analyse test results, identify root causes, and collaborate with product teams to resolve issues
• Validate workflows with a business-focus to confirm the solution meets business needs
• Provide clear and concise demonstrations to stakeholders
• Ensure that the UAT environment, data, and processes accurately reflect production conditions
• Prepare, coordinate, support User Acceptance Testing and manage issues based on business impact
• Actively identify opportunities to optimize testing processes and improve efficiencyLearn and work with Playwright or Cypress (and other modern automation tools)
• Manage automated tests (UI, API, integration, end-to-end)
• 3+ years of business/UAT QA experience with a strong understanding of business processes.
• Excellent communication skills and ability to collaborate effectively with cross-functional teams
• Strong analytical thinking, attention to detail, and a quality-first mindset
• Show awareness of the system structure to diagnose issues
• Self-driven, proactive, and able to take ownership of product quality
• Demonstrate agility in learning and applying new technologies.

Nice to Have

• Experience in Tour Operations or Destination Management
• Experience in software testing, ideally in a web-based environment

What We Offer:

• Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
• Stability: 100 Years at the top of our field and still pushing into new territory
• Progression: We reward high performers and look to promote key talent internally
• Learning and Development opportunities for growth and Upskilling
• A Supportive Management Culture and autonomous working environment
• Company Wide Bonus Scheme
• Dedicated Employee Engagement Activities
• Flexible & Hybrid Working
• Annual Awards and Recognition for high Performers
• Friendly and Collaborative work environment