Business Process Services Associate Director

Grant Thornton (UK); City Of London; Sur place; GBP 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Flexible working

Résumé du poste

Grant Thornton is seeking a Business Process Services Associate Director (Growth focused) to lead strategic BD within the outsourcing function of the CFO Solutions team in the UK. You’ll drive origination, nurture executive relationships, and shape market messaging to deliver sustainable revenue growth.

You will partner with leadership, manage senior stakeholders, and oversee campaigns while traveling as needed to foster relationships with GT India and global teams.

Qualifications

• Proven sales and BD experience to grow a business.
• Strong communication to manage client and delivery teams.
• Ability to engage with senior decision-makers and identify opportunities.
• Willingness to travel to other offices domestically and internationally.
• Experience working with global, cross-cultural teams.

Responsabilités

• Shape strategic direction with leadership to understand priorities and growth objectives.
• Drive growth through origination and conversion of opportunities, including outsourcing propositions.
• Build networks across the firm to unlock cross-service opportunities and external market presence.
• Establish executive relationships with corporates to generate sustainable revenue.
• Own account strategies and monitor growth plans for key clients.
• Lead market engagement campaigns with origination teams and ensure timely follow-up.
• Represent the firm at client and industry events and translate actions into opportunities.
• Lead and manage the team, ensuring capacity to meet client requirements.
• Travel overseas as needed to develop GT India relations.
• Shape thought leadership and ensure campaigns deliver ROI.
• Develop pipeline and maintain robust order book with accurate forecasting.
• Create compelling client materials and sector credentials to support BD.
• Champion digital and social presence across platforms.
• Foster collaboration and share market insights across BD, Markets & Clients.

Connaissances

Sales experience

Business development

Communication

Cross-cultural collaboration

Commercial awareness

Travel flexibility

IT/CRM aptitude

Formation

Professional accounting qualification (ACA/ACCA/ICAS/CA/CIPFA)

Outils

Dynamics CRM

Description du poste

Business Process Services Associate Director (Growth focused)

NEW GROUND WON’T BREAK ITSELF. Every day our teams help people in businesses and communities to do what is right and achieve their goals. You will be part of the outsourcing function of our CFO Solutions team. The outsourcing team serves as an extension of our clients’ finance team, supporting them in meeting their bookkeeping and compliance needs. We ensure that our clients reporting is timely and accurate and therefore forms a sound basis for clients to fulfil their tax and reporting obligations with consequent benefits for society.

• Shape strategic direction by partnering with the leadership team to deeply understand business priorities, operating models, and growth objectives.
• Drive business growth through proactive origination and conversion of high-value opportunities, including developing outsourcing propositions, leading proposal strategies, and representing the firm at key external and internal forums.
• Build and leverage senior networks across the wider firm to unlock cross-service opportunities and in the external market.
• Establish and nurture executive-level relationships with corporates across a number of sectors to generate sustainable revenue streams.
• Own key account strategies, ensuring growth plans are implemented and monitored for impact across priority clients and targets.
• Oversee market engagement campaigns, working with origination teams to design outreach strategies and ensure timely, high-quality follow-up in core and emerging sub-sectors.
• Act as a market ambassador, representing the firm at client, intermediary, and industry events, and ensuring post-event actions translate into tangible business opportunities.
• Mandate obligation for managing the team and ensuring correct levels of capability and capacity are maintained for client requirements.
• There is potential overseas travel involved in this, to develop our relationship with our GT India colleagues.
• Shape thought leadership and sector positioning, generating ideas for market‑leading insights, and ensuring marketing campaigns deliver ROI and reinforce brand authority.
• Direct pipeline development, maintaining a robust order book and ensuring accurate forecasting aligned to growth targets.
• Ensure best-in‑class client materials, overseeing the creation and refresh of sector credentials, pitch templates, and case studies to support business development.
• Champion digital and social presence, driving impactful sector‑related content and engagement across relevant platforms.
• Foster a culture of collaboration and innovation, sharing insights, best practices, and market intelligence across the BD, Markets & Clients community to maximise firmwide opportunities.

Knowing you’re right for us

Joining us as an Associate Director within our Business Process Services team, the minimum criteria you’ll need is:

• Experience of successful sales and business development to support the growth of a business.
• Prior experience of sales of business process outsourcing solutions would be an added advantage.
• Excellent communication to manage both client & delivery team relationships.
• Our operating model involves working with global and cross‑cultural teams. Having flexibility to travel to other offices (both within and outside UK) is must.
• Strong commercial awareness and the ability to engage with and influence key decision makers at a senior level, to identify new business opportunities with both new prospects and existing clients.
• Good organisational and IT (technology + CRM tools like Dynamics) skills.
• A proactive, can‑do attitude.

It would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way.

• A professional accounting qualification (ACA, ACCA, ICAS, CA or CIPFA)
• Outsourcing delivery experience

Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone.

Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential. Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.

Beyond the job

Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance. The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society. It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind. We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be. The things you do, and the people you’re with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance. Whether that's working reduced contracted hours, working your hours over a shorter period or utilising our 'how we work' framework. Everyone has an immediate right to request a flexible arrangement through our flexible working policy. Read more about our approach to flexible working.