Business Process Re-engineering

A637 DBOI Global Services (UK) Limited; Birmingham; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A leading financial services firm seeks an Assistant Vice President for Business Process Re-engineering in Birmingham. The role involves enhancing KYC processes, leading strategic design, and ensuring regulatory compliance, alongside a supportive, inclusive work environment. Competitive salary and hybrid working are offered, reflecting the importance of process improvements in financial crime defense.

Benefits

Hybrid working model allowing remote work part of the time

Competitive salary and non-contributory pension

30 days’ holiday plus bank holidays

Life Assurance and Private Healthcare

Flexible benefits such as retail discounts, Bike4Work, and gym memberships

CSR initiatives and 2 days’ volunteering leave annually

Qualifications

• Experience in client lifecycle and KYC operations.
• Strong analytical and communication skills.
• Proficiency in process modeling tools and lean methodologies.

Responsibilities

• Designing global KYC processes to enhance data reuse and automation.
• Leading process modeling workshops using BPMN2.0 standards.
• Analyzing and optimizing processes using Lean Six Sigma.

Skills

Client Lifecycle / KYC

Organizational Skills

Independent Working

Communication

Relationship Management

Negotiation

Lean Methodologies

Process Modeling

Analytical Skills

Attention to Detail

Job description

Job Title: Business Process Re-engineering

Location: Birmingham

Corporate Title: Assistant Vice President

Know Your Customer (KYC) Operations play an essential role in the firm’s first line of defense against financial crime, minimizing risks associated with new client onboarding and ongoing relationship management.

Responsible for defining strategic business design principles and process improvements to create a scalable KYC process based on systematic data capture and assessment. Supports Production and Transformation teams to ensure process changes meet objectives and adhere to bank standards.

What we offer

• Hybrid working model allowing remote work part of the time
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with options to purchase more
• Life Assurance and Private Healthcare
• Flexible benefits such as retail discounts, Bike4Work, and gym memberships
• CSR initiatives and 2 days’ volunteering leave annually

Key responsibilities

• Designing global KYC processes to enhance data reuse and automation
• Leading process modeling workshops using BPMN2.0 standards
• Analyzing and optimizing current processes with methodologies like Lean Six Sigma
• Managing migration tollgates and dependencies
• Collaborating with stakeholders to ensure regulatory compliance and effective implementation

Skills and experience

• Experience in Client Lifecycle / KYC
• Strong organizational and independent working skills within a global team
• Excellent communication, relationship management, and negotiation skills
• Proficiency in lean methodologies and process modeling tools
• Analytical skills with attention to detail

Support provided

• Training and career development
• Team coaching and support
• Inclusive work environment with reasonable adjustments for disabilities

About us

Deutsche Bank is a leading German bank with a strong European presence and a global network. We are committed to diversity, inclusion, and responsible banking. We welcome applications from all backgrounds and strive for a fair and inclusive workplace.