Business Process Improvement Specialist

Truespeed; Bath; On-site; GBP 50,000 - 55,000; Full time

Job summary

Truespeed seeks a Business Process Improvement Specialist to enhance efficiency in its operations. This role involves reviewing and redesigning processes, collaborating across teams, and implementing performance metrics. Ideal candidates will have a degree, PRINCE2 certification, and experience with Lean or Six Sigma methodologies.

Benefits

Hybrid working model

Life insurance scheme (4x annual salary)

Private healthcare

Pension scheme

Generous employee referral programme

25 days holiday plus bank holidays

Free on-site parking

Qualifications

• Experience using Lean and/or Six Sigma methodologies.
• Demonstrated experience in delivering major and incremental business improvements.
• Strong operational and process-driven mindset.

Responsibilities

• Review, improve, and redesign business processes for efficiency.
• Collaborate with teams to analyze data for performance improvements.
• Drive automation of business-critical processes with development teams.

Skills

Operational mindset

Continuous improvement ethos

Creative problem-solving

Effective collaboration

Education

Degree qualified or equivalent

PRINCE2 qualified or equivalent

Job description

Are you passionate about streamlining operations and driving meaningful change? We're looking for a Business Process Improvement Specialist to join our team and play a key role in enhancing the efficiency and effectiveness of our end-to-end business processes.

Business Process Improvement Specialist

Bath, BA2 3DP – Hybrid

• Full time, permanent (40 hours per week)
• £50,000 - £55,000 per annum
  
  

Truespeed is an innovative broadband provider on a mission to bring ultra-fast, full fibre connectivity to the South West. We believe everyone deserves broadband that's as fast as it says it is, and we deliver just that. Our culture is dynamic, values-led, and collaborative. At Truespeed, you'll work with passionate people committed to making a real difference in the communities we serve.

The Role

Role

As a Business Improvement Process Specialist, you'll play a key role in enhancing operational efficiency by refining and reimagining our internal processes. In this dynamic role, you will:

• Review, improve, and redesign business processes to simplify operations, optimise efficiencies, and boost performance
• Map and evaluate existing processes to identify opportunities for faster, more cost-effective service delivery
• Collaborate with cross-functional teams to analyse data and gather evidence to support performance improvements
• Assess internal team structures and recommend enhancements to workload management and accountability
• Partner with systems development teams to drive automation of business-critical processes
• Develop and recommend SLAs and KPIs that support performance tracking and operational efficiency
• Provide essential support to line management and step in as needed to ensure business continuity
• Carry out additional responsibilities as required in line with the role
  
  

What We Offer

We believe in rewarding our team and supporting your success with a great range of benefits, including:

• Hybrid working model
• Life insurance scheme (4x annual salary)
• Private healthcare
• Pension scheme
• Generous employee referral programme
• 25 days holiday plus bank holidays
• Free on-site parking
• Access to a wide range of health, lifestyle, and financial wellbeing benefits, including 24/7 online GP access
  
  

About You

We're looking for someone who brings:

• Degree qualified or equivalent
• PRINCE2 qualified or equivalent
• Experience using Lean and/or Six Sigma methodologies
• A strong operational and process-driven mindset with a continuous improvement ethos
• Demonstrated experience in delivering both major and incremental business improvements
• Effective collaboration skills, both within immediate teams and across wider departments
• Creative problem-solving capabilities, with good judgment and a proactive approach to decision-making
• Ready to make a difference? Apply now!
  
  

How To Apply For The Role

If you have the skills and experience required for this position, click “apply” today, and you will be directed to the company website to submit an application form.

Please Note: Applicants must have the right to work in the UK.

No agencies, please.

Other suitable skills and experience include Business Analyst, Process Improvement Consultant, Operations Analyst, Continuous Improvement Manager, Change Manager, Lean Six Sigma Consultant, Project Manager, Process Engineer, Business Transformation Analyst, and Operational Excellence Specialist.