Business Process Analyst - Barnsley

FDM Group; United Kingdom; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

FDM Group is hiring a Business Process Analyst to enhance and optimize processes within the finance sector. This hybrid role in Barnsley entails analyzing current practices, identifying inefficiencies, and collaborating across teams to drive strategic improvements in hardware asset management operations.

Qualifications

• Solid background in business process analysis.
• Hands-on experience in IT asset lifecycle management.
• Detail-oriented and process-driven.

Responsibilities

• Analyse and document current HAM processes.
• Identify operational inefficiencies and recommend improvements.
• Collaborate with IT, Procurement, and Finance teams.

Skills

Detail-oriented

Process-driven

Collaboration

Education

Background in business process analysis

Experience in IT asset lifecycle management

Tools

ServiceNow

Flexera

Job description

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FDM is a global business and technology consultancy seeking a Business Process Analyst to work for our client within the finance sector. This is initially a 5-month contract with the potential to extend and will be a hybrid role that will be based in Barnsley.

Our client is seeking a detail-oriented and process-driven Hardware Asset Management (HAM) Business Process Analyst to support and optimise their HAM operations. The ideal candidate will bring a solid background in business process analysis with hands-on experience in IT asset lifecycle management, helping to drive efficiency, compliance, and strategic improvements across the HAM function.

Responsibilities

• Analyse and document current HAM processes, covering procurement, deployment, maintenance, and end-of-life/disposal stages
• Identify operational inefficiencies and recommend actionable process improvements
• Collaborate cross-functionally with IT, Procurement, and Finance teams to streamline asset management workflows
• Support the implementation and enhancement of HAM tools and platforms (e.g., ServiceNow, Flexera)
• Ensure HAM practices comply with internal policies, standards, and external regulatory requirements
• Develop and maintain reports, dashboards, and KPIs to track hardware asset performance and utilisation metrics