Business Process Analyst

ZipRecruiter; Manchester; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading company in financial services is seeking a Business Analyst in Greater Manchester to enhance collaboration between IT and business departments. This role involves analyzing business needs, stakeholder management, and utilizing business process mapping for continuous improvement. Ideal candidates will have a solid background in Financial Services and a keen analytical mindset.

Qualifications

• Proven experience delivering detailed business analysis and project delivery.
• Knowledge of Financial Services, especially Wealth Management and Mortgages.
• Strong verbal and written communication skills.

Responsibilities

• Facilitate collaboration between IT and business departments.
• Gather, document, and transform business needs into actionable IT requirements.
• Support user acceptance testing and change implementation.

Skills

Stakeholder Management

Business Process Mapping

Root Cause Analysis

Data Gathering

Communication

Tools

MS Word

MS Excel

MS Visio

Job description

Job Description

Business Analyst

Location: Greater Manchester - 2-3 days in office

Contract Type: Permanent

Salary: £40,000 - £50,000

About the Role

Are you passionate about bridging the gap between IT and business to create impactful solutions? We are searching for a dynamic Business Analyst to lead the way in designing and refining business processes that drive meaningful change across the organisation. If you have a keen analytical mind, a talent for stakeholder engagement, and financial services expertise, we’d love to hear from you.

Key Responsibilities

• Champion engagement between IT and business departments, surfacing demand and facilitating collaboration on end-to-end processes.
• Build trusted relationships with end users, representing IT at team meetings and ensuring business needs are clearly understood.
• Proactively identify and interpret business needs, transforming them into actionable requirements for IT colleagues.
• Challenge assumptions, outline risks and opportunities, and manage stakeholder expectations to optimise business value.
• Gather, document, and translate business requirements into that is accessible for non-technical teams.
• Facilitate workshops to prioritise requirements and resolve conflicts between immediate needs and long-term objectives.
• Collaborate closely with architecture, IT services, and functions to shape future opportunities and bridge capability gaps.
• Contribute to solution evaluation, mapping impacts across systems, processes, and business rules.
• Utilise business process analysis and modelling to achieve improvements, including cost/benefit assessments.
• Support user acceptance testing and change implementation, assisting with procedures and user training.

About You

To excel in this role, you’ll bring:

• Proven experience delivering detailed business analysis and supporting successful project delivery.
• Knowledge of Financial Services, ideally Wealth Management, Mortgages, Protection, and the IFA market.
• Strong stakeholder management and relationship building skills.
• Exceptional verbal and written communication skills, with confidence presenting at all levels.
• Expertise in root cause analysis, business process mapping, data gathering, and running user workshops.
• Focus on business outcomes and collaboration, with experience breaking down organisational silos.
• Highly competent in MS Word, Excel, and Visio.
• Understanding of technology infrastructures, project lifecycles, and SBG’s business and services.