Business Planning Analyst

TN United Kingdom; Hove; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Business Planning Analyst to enhance decision-making through effective capacity planning. In this pivotal role, you will analyze medium to long-term capacity needs, build capacity models, and produce insightful reports to engage stakeholders. Your expertise in stakeholder management and data analysis will be crucial in fostering a collaborative environment that values diversity and personal development. Join a forward-thinking organization that supports flexible working arrangements and is committed to creating value for its customers and society.

Qualifications

• Experience in medium to long-term capacity planning.
• Ability to present data to stakeholders effectively.

Responsibilities

• Determine capacity requirements and create business plans.
• Analyze data and present findings to stakeholders.

Skills

Capacity Planning

Stakeholder Management

Presentation Skills

Data Analysis

Forecasting Techniques

Advanced Excel

Tools

WFM

ACD

CRM

Job description

Job Description

As part of the Business Planning Analyst role, your accountabilities will be as follows:

1. Ascertaining medium to long term capacity requirements of the business and interpreting these into meaningful business plans to support our stakeholders in decision-making processes.
2. Building and administering capacity models from 8 weeks to 5 years.
3. Producing MI reports, analyzing and interpreting data for stakeholders, and presenting this information to obtain buy-in based on proposals.
4. FTE tracking and ensuring data accuracy across Planning, Finance, and HR.
5. Actively participating in the achievement of the Operational Planning mission statement: ‘Foster an efficient environment where engaged people deliver superior service’.

Qualifications

• Previous capacity planning experience within medium to long-term planning.
• Stakeholder management experience at 'Head of Department' level and above.
• The ability to show flexibility in communication approaches, including framing information differently for a broad audience.
• Excellent presentation skills.
• Technical knowledge of data and long-term capacity planning.
• Knowledge of forecasting techniques, including manual forecasting using advanced Excel and Erlang models, and modeling forecasts derived from historic data and statistics from platforms like WFM, ACD, CRM, etc.

Additional Information

Legal & General is a leading financial services organisation, recognized in 2023 for the second consecutive year. We are one of the world's largest asset managers, homebuilders, pension providers, and insurers, committed to creating value for our customers and society. Join us to be part of a welcoming, inclusive culture that values collaboration, diversity, and personal development. We support flexible working arrangements and reasonable accommodations for candidates with specific needs. Don't worry if you don't meet every criterion—consider your strengths, potential, and connection to our purpose.

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Created on 26/04/2025 by TN United Kingdom