Business Partnering Manager *Internal*

Ncic; Carlisle; Hybrid; GBP 58,000 - 65,000; Full time

Benefits offered by this job

27-day holiday scheme rising to 33

NHS Discounts

Salary Sacrifice schemes

Vivup counselling service

Job summary

North Cumbria Integrated Care NHS Foundation Trust (NCIC) is seeking an experienced leader to manage its People Services Business Partners. The role involves strategic and tactical oversight of Employee Relations, Organisational Development, and Recruitment, with emphasis on governance and compliance across NHS policy frameworks.

You will guide complex case management, collaborate with legal partners, and drive continuous improvement in policy and procedures to support a high-performing

Qualifications

• Educated to Degree level or equivalent plus CPD evidence.
• Current CIPD membership.
• Legal qualification where applicable is desirable.
• Demonstrable Project Management experience and qualification.

Responsibilities

• Manage employment tribunals and complex ER cases with legal partners.
• Lead development, implementation and evaluation of PS policies and governance solutions.
• Deliver best practice ways of working, policies, procedures and processes.
• Oversee risk management controls and key success factors across People Services.
• Collaborate with partners to ensure budget adherence and timely delivery of projects.

Skills

People leadership

Stakeholder management

Policy development

Risk management

Education

Degree level or equivalent

Current CIPD membership

Legal qualification (where applicable)

CPD evidence

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Would you like to join a centre of excellence in rural and remote healthcare?

Main area People Services Business Partners - 208190 Grade NHS AfC: Band 8a Contract Permanent Hours Full time - 37.5 hours per week Job ref 262-A-26-8287076

Site NCIC-NHS Parkhouse, Kingmoor Industrial Estate Town Carlisle Salary £57,528 - £64,750 Per Annum Salary period Yearly Closing 12/10/2026 23:59

Job overview

INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

We are seeking an experienced and proactive individual, with the ability to think and work strategically and tactically; to manage our Business Partnering team.

This role will be responsible for issues in relation to Employee Relations, Organisational Development, Leadership Capability, Compliance & Communications, Attendance, Employment Law and Recruitment.

Main duties of the job

The post holder will work with our legal partners and People Services Business Partners to manage employment tribunals and complex cases. In addition they will lead the development, implementation and evaluation of innovative PS policies and governance solutions, bringing significant knowledge and expertise in delivering best practise ways of working and plans for implementation and continuous improvement in policy, procedure and processes.

You will be able to draw on your considerable previous personal experience of demonstrable delivery of a portfolio of complex work, within budget and on time. You will be fully conversant with risk management controls and development of key success factors.

Working for our organisation

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

CERTIFICATE OF SPONSORSHIP

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligiblevacancies

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Person specification

Qualifications

• Educated to Degree level or equivalent plus additional training or equivalent experience to masters level or equivalent
• Good knowledge of the NHS Agenda
• Demonstrate an excellent working knowledge of Microsoft Office software (Word, Excel, Project and Outlook particularly).
• Current membership of the CIPD
• Evidence of on-going Continuing Professional Development (CPD)
• Educated to Degree level or equivalent plus additional training or equivalent experience to masters level or equivalent
• Good knowledge of the NHS Agenda
• Demonstrate an excellent working knowledge of Microsoft Office software (Word, Excel, Project and Outlook particularly).
• Current membership of the CIPD
• Evidence of on-going Continuing Professional Development (CPD)
• Legal Qualification
• Demonstrable Project Management experience and qualification
• Chartered Member of CIPD

Experience

• Experience in managing a team
• Demonstrable experience in leading delivery of improvement
• A working knowledge of improvement techniques
• Experience of generating, presenting and delivering complex data/reports
• Significant experience of leading and managing a complex and varied ER case load.
• People and programme management experience
• Experience of working with Trade Unions
• Evidence of successfully managing change
• Experience of working in a demanding, multi-union, user led service
• Experience of service improvement with a quality focus
• NHS or other health sector experience
• Experience of complex organisational change
• Experience of implementing a new systems, such as a Case and Attendance Management system

Knowledge

• Good analytical skills - Strong analytical skills with an ability to use judgment to make recommendations in complex and sensitive situations.
• Ability to organise and prioritise workload and work independently
• Persuasion and influencing skills - Excellent interpersonal skills and the ability to influence others
• Ability to work under pressure - Ability to deliver against tight deadlines and competing priorities.
• Ability in developing strong working relationships at all levels of the organisation.
• Experience within a large complex organisation.
• An understanding of NHS contracting and performance frameworks

Skills and Aptitudes

• Able to lead, develop and motivate team working.
• Policy development and implementation
• Ability to work on own initiative and as part of multi-professional teams.
• Good leadership and management skills (able to manage and work as part of a team)
• Ability to communicate and relate effectively, clearly and professionally at all levels/make presentations to large groups of staff.
• Motivational skills to encourage collaborative working to improve service/performance where there may be resistance to change

Personal Circumstances

• Ability and willingness to undergo further training and continual professional development.
• Commitment to continuous professional development of teams

Other requirements

• Ability to travel independently across Cumbria and the Region as required.
• Driving licence.