Business Partner – Support Services

The Parts Alliance; Wolverhampton; On-site; GBP 50,000 - 75,000; Full time

Job summary

Join a leading automotive parts distributor as a Business Partner – Support Service. You will lead initiatives in strategic planning and digital solutions to enhance efficiency across support functions. The role is pivotal in aligning technology with business needs and driving continuous innovation.

Benefits

Competitive salaries with bonus structures

Car allowance if applicable

Annual salary reviews

Generous holiday entitlement

Eligibility for Electric Vehicle Scheme

Life Assurance scheme

Discounts through Perks at Work

Health & wellbeing tools

Access to nationally recognized qualifications

Qualifications

• Bachelor's degree in IT or related field; Master's preferred.
• Experience in digital solutions management in automotive sector.
• Excellent project management and communication skills.

Responsibilities

• Develop and implement a strategic roadmap for digital solutions.
• Lead design and development of innovative digital solutions.
• Oversee integration of digital solutions with business systems.

Skills

Project management

Digital solutions management

Data analysis

Software development

System integration

Communication

Creative problem-solving

Education

Bachelor's degree in computer science, Engineering, or related field

Master's degree (preferred)

Job description

About The Role

Our mission is to enhance our Support Operations through the deployment of cutting-edge technology, improving efficiency, and driving sustainable growth for our business and clients. We are seeking a talented and experienced Business Partner to act as a bridge between our Support functions (HR, Finance, Logistics, and Central Operations) and the technology delivery organization.

Position Overview:

As the Business Partner – Support Service, you will be responsible for the strategic planning, development, and execution of technology solutions that improve the efficiency of our Support Service functions. You will collaborate closely with internal stakeholders and external partners to understand their needs, drive innovation, and deliver comprehensive solutions that optimize processes and enhance overall performance.

Key Responsibilities:

• Strategic Planning: Develop and implement a strategic roadmap for digital solutions within our Support functions, aligning with the company's objectives and market trends.
• Solution Development: Lead the design and development of innovative digital solutions, leveraging advanced technologies and data analytics to streamline operations.
• System Integration: Oversee the seamless integration of digital solutions with existing business systems.
• Partnership Management: Cultivate strong relationships with internal departments, external partners, and third-party vendors to collaborate on solution development, implementation, and ongoing support.
• Performance Optimization: Continuously monitor and analyze the performance of digital solutions, identifying areas for improvement and implementing enhancements to optimize efficiency, productivity, and cost-effectiveness.
• Compliance and Security: Ensure that all digital solutions comply with industry regulations and standards, as well as company policies, regarding data privacy, security, and confidentiality.
• Training and Support: Provide training and support to internal teams and external stakeholders on the use and maintenance of digital solutions, fostering adoption and maximizing value.
• Project Management: Manage projects, including resource allocation, timeline management, and risk mitigation, ensuring they add business value.
• Continuous Innovation: Stay abreast of emerging technologies and industry trends, driving innovation and thought leadership within the organization.

Main Duties

About You

Qualifications:

• Bachelor’s degree in computer science, Engineering, Information Technology, or a related field; Master’s degree preferred.
• Proven experience in digital solutions management, ideally within the automotive sector.
• Strong technical background with expertise in software development, system integration, and data analysis.
• Excellent project management skills with the ability to lead cross-functional teams and deliver projects on time and within budget.
• Experience in partnership management, including vendor selection, negotiation, and collaboration.
• Understanding of industry regulations and standards related to garage management and logistics, focusing on compliance and security.
• Exceptional communication skills to interact effectively with stakeholders at all levels.
• Creative problem-solving skills and a passion for driving innovation and continuous improvement.
• Relevant certifications such as Prince2, ITIL are a plus.
• Flexibility to commute to Chester Service Centre when required.

What’s in it for you?

We believe our people are our most valuable asset. We offer a market-leading rewards and benefits package including:

• Competitive salaries with bonus structures
• Car allowance (if applicable)
• Annual salary reviews
• Generous holiday entitlement, with extra days based on service
• Eligibility for Electric Vehicle Scheme
• Financial wellbeing support via Salary Finance
• Life Assurance scheme providing 2x your annual salary
• Discounts from household names through Perks at Work
• Health & wellbeing tools
• Access to nationally recognized qualifications through our Accelerate programme

About Us

At GSF Car Parts, our mission is to be the go-to partner for garages, suppliers, and the public, and to be the top employer offering exceptional career opportunities. We are one of the UK’s leading automotive parts distributors, supporting thousands of independent garages across the UK and Ireland. Our growth plans include expanding our network, investing in a new national distribution centre, and embracing innovation to enhance our market position.

Join GSF Car Parts, your employer of choice, and let's supercharge your career together.