Business Operations Officer

University of Leeds; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading university in England seeks a dedicated Business Operations Officer to provide essential administrative support in the School of Healthcare. This role involves managing IT databases and organizing travel for senior staff while collaborating with various university departments. Ideal candidates will possess strong organizational skills and a background in administrative support. The position offers a hybrid working model and excellent benefits, including generous holiday and professional development opportunities.

Benefits

26 days holiday plus 16 Bank Holidays

Generous pension scheme

Health and Wellbeing discounts

Access to personal development courses

On-site childcare and shopping discounts

Qualifications

• Experience in a fast-paced administrative environment.
• Enthusiastic and motivated with excellent skills.
• Ability to manage IT databases and organize travel.

Responsibilities

• Provide high-quality administrative support to the School.
• Manage the School's IT databases and raise IT issues.
• Organize complex UK and overseas travel for senior staff.

Skills

Administrative support

Organisational skills

Database management

Team collaboration

Discretion in handling confidential information

Tools

Microsoft Teams

SharePoint

Job description

This role is open to Leeds University employees only.

This role will be based on the University campus, with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Do you have experience working within a fast-paced administrative environment? Are you an enthusiastic, motivated individual with excellent administrative and organisational skills? Would you like to play a pivotal role supporting the delivery of high-quality research and student education activities?

We are looking to appoint a dedicated and motivated Business Operations Officer to support the School of Healthcare. You will join the team to provide high-quality administrative support to the School’s processes in recruitment, purchasing, HR, and health and safety. This role will focus on supporting senior staff and ensuring HR queries and processes are managed correctly.

You will also be responsible for managing the School’s IT databases, including updating Teams and SharePoint sites, raising IT issues, and being the point of contact for IT projects. Additionally, you will organise and book complex UK and overseas travel and accommodation plans, supporting trips with equipment, itineraries, and visas.

You will collaborate with colleagues within the Business Operations Teams and from Professional Services across the School and Faculty, including HR, Purchasing, and Finance Offices, to adopt and embed a continuous improvement and service excellence approach. This involves establishing and developing best practice processes and procedures and working to ensure these are implemented through Faculty peer networks. Handling confidential information discreetly and securely is essential.

Please note that due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants. More information on visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas

What We Offer In Return

• 26 days holiday plus approximately 16 Bank Holidays/days that the University is closed (including Christmas) – totaling 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies, and more.
• Access to on-site childcare, shopping discounts, and travel schemes are also available.

If you are looking for a busy, varied role in a friendly team environment where you are key to supporting academic activity, apply today.

For further information or queries, please contact:

Dr Angie O’Keefe, Business Manager: [e-mail]

Please note that due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants.

More information on visa options can be found at: https://www.gov.uk/browse/visas-immigration/work-visas