Business Operations Manager, GREF - Regional Portfolio Management (RPM) – EMEA

Amazon UK Services Ltd.; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A globally recognized industry leader seeks a Business Operations Manager for its London office. This role involves overseeing business performance and fostering innovation through effective collaboration with various teams. The ideal candidate should be adept at managing complex projects while demonstrating strong analytical and leadership skills. This is an excellent opportunity to drive operational excellence in a dynamic work environment.

Qualifications

• Experienced in program/project management in real estate, facilities, or space planning.
• Knowledge of financial analysis, budgets, contracts, and vendor quality.
• Ability to influence and collaborate with teams.

Responsibilities

• Establish and own end-to-end business rhythm including finance and global activities.
• Oversee preparation of monthly business review meetings and presentations.
• Manage department T&E and budget.

Skills

Communication

Analytical skills

Problem-solving

Leadership

Education

Bachelor’s degree in Business Management

Project Management

Finance

Engineering

Tools

Reporting tools

Job description

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Business Operations Manager, GREF - Regional Portfolio Management (RPM) – EMEA, London

Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

27b4ad73d722

Job Views:

51

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management, and facility maintenance and operations for Amazon’s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation, and operational excellence with Amazon’s business and utilize customer-driven feedback to continuously improve and exceed employee expectations.

The Business Operations Manager will work on innovative and high-impact business projects, collaborating with internal partners, industry experts, and vendors to foster innovation and deliver solutions across our campus. This role supports the Regional Director’s team by enhancing business efficiency and driving best practices across diverse lines of business.

The ideal candidate is experienced, engaging, and thrives in an entrepreneurial culture—providing vision, leadership, and clear communication. They should be approachable yet consultative, offering guidance and fostering transparency. The candidate must balance frugality with creativity, approach problem-solving with a root-cause focus, navigate ambiguity, and demonstrate a bias for action in a fast-paced environment.

Key job responsibilities

• Establish and own the end-to-end business rhythm, incorporating finance, corporate, and global RE&F activities.
• Oversee the preparation and facilitation of monthly business review meetings, highlighting financial variances and performance against initiatives.
• Develop and publish quarterly business review presentations.
• Facilitate monthly leadership meetings to ensure effective agendas.
• Steward the annual planning process and forums.
• Manage reporting tools to track regional commitments.
• Lead cross-team projects for strategic alignment.
• Represent the region in partner group initiatives and communicate regional needs.
• Drive deployment of regional programs, managing remote teams as needed.
• Oversee vendor performance management tracking and feedback.
• Maintain cross-regional peer connections.
• Manage department T&E and budget line items.

BASIC QUALIFICATIONS

• Bachelor’s degree in Business Management, Project Management, Finance, or Engineering.
• Significant experience in program or project management in real estate, facilities, or space planning.
• Knowledge of supplier protocols, financial analysis, budgets, contracts, procurement, and vendor quality.

PREFERRED QUALIFICATIONS

• Experience with implementation, service provider relationships, and information management.
• Excellent communication and interpersonal skills.
• Strong analytics and data management skills.
• Ability to influence, collaborate, and build remote teams.
• Self-motivated, organized, and entrepreneurial.
• Proven analytical and problem-solving skills.
• Resilience and drive to overcome adversity.