Business Operations Manager

AdMore Recruitment; Reading; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

AdMore Recruitment in Reading is looking for an inspirational operations manager who excels in delivering quality food service operations. This role will require you to lead your team members, consistently exceeding business metrics while training and developing individuals to perform at their best.

You will implement brand standards and drive engagement through effective management techniques, planning, and supporting operational initiatives that benefit all stores while also managing occasional international travel.

Qualifications

• Experience in operations management and training.
• Ability to inspire and lead teams.
• Strong communication and coaching skills.

Responsibilities

• Deliver training sessions and manage teams towards business metrics.
• Implement brand standards and operational processes.
• Coordinate training and initiatives to maximize sales.

Skills

Leadership

Training

Operational management

Communication skills

Coaching

Job description

• You are an inspirational, operations led manager and trainer and have a track record of leading your managers and team members, delivering quality food service operations and consistently exceeding your business metrics.
• You are passionate, a brand advocate, have experience of working with franchisees or franchise led environments. To ensure your team are equally as knowledgeable and positive when delivering the team values and a quality focused customer service
• A consummate coach and leader, you drive individual high performance and develop people through regular one to ones and training sessions.
• You have excellent listening, writing, communication and people skills enabling you to capitalise on your commercial flare

Day to day

• Delivering training sessions and supporting, coaching and managing your teams to go above and beyond the business metrics
• Implementing and maintaining brand standards, operational management processes and delivering best practice to a diverse group of managers and operators
• Planning, coordinating, training and delivering on projects and central operations led initiatives that will benefit all stores to maximise sales and profit
• Your time will be split between working in the office and occasional international travel