Business Operations Coordinator

Intelliscape Ltd; Bristol; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Private medical health insurance

Employee Assistance Programme

Group pension plan

Discretionary bonus

25 days annual leave

Hybrid and flexible working

Job summary

Intelliscape Ltd in Bristol is seeking a Business Operations Coordinator to keep day-to-day operations organised, efficient and on track. You will coordinate quotations, orders and business documentation, maintain data accuracy, and support customer and commercial activities to drive efficient processes.

The role offers hybrid working arrangements, 25 days annual leave and a range of benefits as part of a global organisation shaping the future of people transportation.

Qualifications

• Strong organisational skills and attention to detail.
• Ability to manage multiple priorities.
• Professional, customer-focused written and verbal communication.
• Experience with business systems, CRM tools or order processing.
• Hybrid and flexible working arrangements.
• Salary £28k–£35k dependent on experience.

Responsibilities

• Coordinate operational processes across the business to ensure on-time delivery.
• Maintain accurate business systems, databases and records.
• Support customer enquiries, sales pipeline, forecasts, quotations and orders.
• Prepare and maintain quotations, proposals and other commercial docs.
• Process customer orders and keep records up to date.
• Administer customer contracts and renewal dates.
• Produce routine reports and management information from systems.
• Support events, user groups, exhibitions and conferences.

Skills

Organisational skills

Attention to detail

Prioritisation

Communication

CRM tools

Team collaboration

Tools

CRM tools

Order processing systems

Job description

Are you an organised, detail driven professional who thrives on keeping things running smoothly? We are looking for a Business Operations Coordinator to keep our day to day operations organised, efficient and on track.

In this role, you will coordinate quotations, orders and business documentation, keep our systems and data consistently accurate, and support the customer and commercial activities that keep the business moving forward. You will also be a go to for general business and office support, helping deliver efficient processes, excellent customer service and a smoothly run organisation.

About Intelliscape

Intelliscape, formerly the Intelligent Transport Systems Division of SEA, joined Modaxo in 2025. Modaxo is a global organisation bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation, with more than 40 companies representing over 30 brands, over 3,300 people, and operations in almost 40 countries.

Our team brings decades of experience in traffic enforcement, free flow charging technology and logistics management, with a strong track record of working collaboratively with public and private sector organisations across the UK and the USA. Intelliscape harnesses the latest technologies to deliver intelligent transport systems that help transport authorities and infrastructure owners improve safety, reduce air pollution and enhance transport efficiency, supporting customers from design through to in service support.

The Role

As Business Operations Coordinator, you will support the efficient running of the business by coordinating, administering and continually improving key operational processes across multiple functions. Acting as a central point of coordination, you will help ensure information, systems, documentation and processes are maintained accurately and consistently throughout the customer, commercial and business lifecycle.

This is a genuinely varied, cross functional role. You will work closely with teams across the organisation, build strong relationships, and act as a trusted source of administrative and operational support, all while contributing directly to operational efficiency, business growth and a well governed, scalable organisation.

What you will be doing

• Administering and coordinating operational processes across the business, ensuring activities are completed accurately and on time
• Maintaining accurate, complete and accessible business systems, databases and records, including customer, supplier and stakeholder information
• Supporting customer enquiries, the sales pipeline, forecasts, quotations, orders and associated documentation throughout the sales lifecycle
• Preparing, issuing and maintaining quotations, proposals and other commercial documentation
• Processing customer orders and keeping systems and records up to date
• Administering customer contracts, including contract registers, renewal dates and associated documentation
• Monitoring and administering shared business mailboxes, ensuring enquiries and orders are handled or routed appropriately
• Assisting with bid and tender administration, from document preparation to submission coordination
• Supporting customer events, user groups, exhibitions and conferences
• Producing routine reports, summaries and management information from business systems
• Coordinating internal approvals, document workflows and continuous process improvement
• Providing general business and office administration support across the organisation

What we are looking for

• Strong organisational skills and real attention to detail
• Confidence managing multiple priorities and processes at once
• A proactive, collaborative approach and comfort working across different teams
• Good written and verbal communication, with a professional, customer focused manner
• Experience with business systems, CRM tools or order processing is an advantage
• Competitive salary of £28k to £35k dependent on experience
• Hybrid and flexible working arrangements
• 25 days annual leave, plus bank holidays, with holiday buy and sell
• Up to 16 days flexi leave accrual a year, and half day Fridays
• Private medical health insurance and an Employee Assistance Programme
• Life assurance policy and Group Pension Plan with up to 5% employer contribution
• All staff discretionary bonus, plus publication and recruitment bonus rewards
• Special paid leave for Reservists in the Armed Forces
• Electric vehicle charging, onsite showers and free onsite parking
• Sports and social activities, and genuine professional development opportunities

If you are ready to be the driving force behind a well run, growing business, and want to be part of a global organisation shaping the future of people transportation, we would love to hear from you.