Business Operations Analyst

Gallagher; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global insurance firm based in Bristol is seeking a Business Operations Analyst to enhance operational efficiency within the Retail Operations team. Ideal candidates will have insurance industry experience, strong communication skills, and a desire for continuous learning. The role includes developing processes, supporting operational changes, and engaging with colleagues across functions. Competitive salary and a range of benefits offered.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance up to 10x salary

Discounted gym membership

Employee Stock Purchase plan

Critical illness cover

Qualifications

• Experience in Insurance or Financial Services is highly desirable.
• Ability to work effectively and collaboratively with colleagues.
• Excellent multitasking and planning capabilities.

Responsibilities

• Develop simple processes for continuous improvement.
• Support operational change initiatives.
• Guide colleagues through acquisitions.

Skills

Insurance Industry Knowledge

Communication Skills

Organizational Skills

Attention to Detail

Technical Proficiency

Job description

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Overview

Join Our Team as a Business Operations Analyst at Gallagher! Are you passionate about driving operational excellence and facilitating change in the insurance industry? Gallagher, a global leader in insurance brokerage and risk management, is looking for a dedicated Business Operations Analyst to join our Retail Operations team. This role is your chance to create impactful tools and processes that support our colleagues and improve our operational initiatives. How you'll make an impact Creating and Developing Processes: Develop simple processes to facilitate continuous improvement and support the change journey Supporting and Leading Operational Change Initiatives: Provide support and engage in projects aimed at operational change Nurturing Colleagues: Guide colleagues through acquisitions to align with the Gallagher Way Building and Maintaining Links: Establish strong connections with the Retail Business and Central functions to ensure key Business Partners are involved in operational decisions Collaborating with Business Operations Colleagues: Work collaboratively to ensure team objectives are met Support Improvement identified by BQA: Working closely with BQA where audits have identified further improvements Becoming a Subject Matter Expert: Develop expertise in key centralised activities. Understanding Consumer Duty Principles: Have a strong understanding of Consumer Duty principles Continuous Learning and Development: Continue personal development and support the education of colleagues About You Industry Knowledge: Experience in Insurance or Financial Services is highly desirable. Proven Track Record: Consistent history of delivering against deadlines within a regulated environment. Strong Communication Skills: Ability to work effectively and collaboratively with colleagues and stakeholders at all levels. Passion to Learn: Eagerness to continuously learn and grow in a dynamic environment. Organisational Skills: Ability to multitask, coordinate, and plan workload effectively in a fast-paced setting. Team Contributor: Strong team player who can also excel in solo projects, supporting problem-solving and developing creative solutions. Attention to Detail: Recognises potential issues and identifies innovative ways of working. Technical Proficiency: Good technical knowledge and capability, with proficiency in using a variety of internal systems. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…