Business Office Administrator

Adecco; Birmingham; On-site; GBP 36,000; Full time

Job summary

A leading recruitment agency in Birmingham is seeking a proactive Business Office Administrator to support operations. You will coordinate between Sales, Purchasing, Production, and Logistics, ensuring efficient workflows. Ideal candidates will have strong organizational skills and experience in logistics. This role offers a competitive salary of £36,000, negotiable based on experience.

Responsibilities

• Oversee day-to-day office operations including document control and correspondence.
• Maintain accurate records and databases for reporting and compliance.
• Act as the central point of contact between various teams.
• Facilitate the flow of information for order processing and production scheduling.
• Support Sales team with order entry and customer communication.
• Coordinate with Purchasing team for delivery schedules and supplier communications.
• Prepare commercial invoices and shipping paperwork for international orders.

Skills

Strong organisational skills

Attention to detail

Experience in logistics

Excellent communication

Coordination abilities

Proficient in Microsoft Office

CRM systems

Ability to work independently

Job description

Business Office Administrator

Oldbury, Monday - Thursday 7:45am - 4:45pm, Friday 7:45am - 12:45pm, £36,000 Negotiable DOE, Permanent

We are seeking a proactive and detail-oriented Business Office Administrator to support the smooth operation of our administrative and logistics functions. This is a key role that ensures effective coordination between Sales, Purchasing, Production, and Logistics, contributing to the overall efficiency of the business.

Key Responsibilities:

• Oversee day-to-day office operations including document control, filing, and correspondence.
• Maintain accurate records and databases for internal reporting and compliance.
• Act as the central point of contact between Sales, Purchasing, Production, and Logistics teams.
• Facilitate the flow of information to ensure timely order processing, procurement, and production scheduling.
• Monitor and follow up on outstanding actions or issues across departments.
• Support the Sales team with order entry, customer communication, and CRM updates.
• Assist in preparing quotes and proposals.
• Coordinate with the Purchasing team to track orders, delivery schedules, and supplier communications.
• Liaise with the Production team to ensure job orders are accurately scheduled and fulfilled.
• Handle logistics and import documentation, ensuring compliance with international shipping regulations.
• Prepare and manage commercial invoices and shipping paperwork for international orders.
• Communicate with freight forwarders and couriers to arrange timely deliveries and resolve any shipping issues.
• Answer incoming calls and emails, directing them appropriately.
• Support finance functions with administrative tasks such as invoice matching and PO tracking.

Ideal Candidate:

• Strong organisational skills and attention to detail
• Experience in logistics
• Excellent communication and coordination abilities
• Proficient in Microsoft Office and CRM systems
• Ability to work independently and manage multiple priorities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.