Business Manager to the Chief Operating Officer

St Mary's Hospital; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

St Mary's Hospital is seeking a Business Manager to support the Chief Operating Officer in London. The ideal candidate will manage a dynamic schedule, oversee executive tasks, and foster effective relationships within NHS Trust. This role demands exceptional organisational skills and proficiency in Microsoft Office, offering career development opportunities within a vibrant team focused on operational excellence.

Benefits

Career development

Flexible working

Wellbeing programs

Staff recognition scheme

Onsite leisure facilities membership

Qualifications

• Extensive experience in a senior PA/Executive Assistant role.
• Experience of working in the NHS is preferable.
• Strong IT skills with proficiency in Microsoft Office packages.

Responsibilities

• Providing direct support to the Chief Operating Officer.
• Managing diary priorities and preparing briefings.
• Attending board meetings and recording actions.

Skills

Customer Care

IT Skills

Communication

Organisational Skills

Time Management

Education

Completion of project management skills course

Tools

Microsoft Office

PowerPoint

Job description

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Business Manager to the Chief Operating Officer, London

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Client:

St Mary's Hospital

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

cdae2a605edd

Job Views:

9

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Job overview

Thank you for your interest in the exciting role of Business Manager to the Chief Operating Officer here at Imperial College Healthcare NHS Trust. This is a fantastic opportunity to step into a pivotal position at the heart of one of the UK’s most dynamic and forward-thinking NHS trusts.

This role is both rewarding and challenging – perfect for someone who thrives on variety, pace, and purpose. You’ll be working directly with the Chief Operating Officer, and the wider operational leadership team, helping shape the future of our services while ensuring we continue to deliver outstanding care to the communities we serve.

We are looking for someone who is highly organised, curious, confident working with senior stakeholders, and excited about getting involved in work that really matters. You'll need to be calm under pressure, quick to learn, and eager to get stuck in – whether it’s leading a project, turning data into action, or helping us navigate the demands of a fast-moving healthcare environment.

In this role, you’ll provide high-level, proactive support to the COO – from managing competing diary priorities, to preparing impactful briefings and presentations, and helping ensure day-to-day operations run smoothly.

At Imperial, we live by our values – Expert, Kind, Collaborative, Aspirational.If you're ready to make a difference, grow your career, and be part of an exceptional team driving operational excellence across our Trust, we’d love to hear from you.

Main duties of the job

• To provide comprehensive, direct and proactive support to the chief operating officer.
• To ensure the chief operating officer is briefed for meetings, proactively following up actions and helping them to be effective in the full range of their roles and duties.
• Fulfilling a comprehensive executive support manager role, including administrative, secretarial and briefing support, managing the office efficiently and leading on developing briefing packs and presentations as well as managing and prioritising the chief operating officer’s diary.
• Providing an environment which promotes effective working relationships with partner organisations and other parties, representing the chief operating officer to appropriate internal and external stakeholders.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.

Person specification

Education/ Qualifications

• Completion of project management skills course

Experience

• Extensive experience of working in a senior PA/Executive Assistant role, including complex diary management and arranging meetings
• Attending board or management meetings to record and chase actions, including preparation of agendas
• Using a wide range of IT office systems including excellent PowerPoint skills
• Working effectively as part of a team
• Experience of working in the NHS
• Experience of supporting an Executive Director

Skills/Knowledge/Abilities

• Strong customer care skills
• Excellent IT skills including proficiency with Microsoft Office packages
• Excellent verbal and written communication skills, including a good telephone manner
• Exceptional organisational and time management skills

Please ensure you check your emails regularly as this is how we will communicate with you throughout the recruitment process. If you are shortlisted you will be contacted by email and text message (if you provide a mobile contact number).

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