Business Manager to the Chief Operating Officer

NHS; London; On-site; GBP 54,000 - 61,000; Full time

Job summary

An exciting opportunity for a Business Manager at Imperial College Healthcare NHS Trust, supporting the Chief Operating Officer. This pivotal role offers the chance to impact service delivery while ensuring operational excellence in a dynamic healthcare environment. Ideal candidates will bring extensive PA experience and exceptional communication skills, thriving in a fast-paced setting.

Benefits

Career development

Flexible working

Wellbeing scheme

Staff recognition scheme

Cycle to Work scheme

Car lease schemes

Season ticket loan

Membership options for onsite leisure facilities

Qualifications

• Experience in senior PA/Executive Assistant role.
• Proficiency with Microsoft Office and excellent PowerPoint skills.
• Strong customer care, organizational, and communication skills.

Responsibilities

• Provide direct and proactive support to the COO.
• Manage diary priorities and prepare impactful briefings.
• Ensure day-to-day operations run smoothly.

Skills

Customer care skills

Organizational skills

Time management skills

Verbal communication skills

Written communication skills

IT skills

Education

Relevant first degree or equivalent qualification/experience

Completion of project management skills course

Tools

Microsoft Office

PowerPoint

Job description

Job summary

Thank you for your interest in the exciting role of Business Manager to the Chief Operating Officer here at Imperial College Healthcare NHS Trust. This is a fantastic opportunity to step into a pivotal position at the heart of one of the UK's most dynamic and forward-thinking NHS trusts.

This role is both rewarding and challenging - perfect for someone who thrives on variety, pace, and purpose. You'll be working directly with the Chief Operating Officer, and the wider operational leadership team, helping shape the future of our services while ensuring we continue to deliver outstanding care to the communities we serve.

We are looking for someone who is highly organised, curious, confident working with senior stakeholders, and excited about getting involved in work that really matters. You'll need to be calm under pressure, quick to learn, and eager to get stuck in - whether it's leading a project, turning data into action, or helping us navigate the demands of a fast-moving healthcare environment.

In this role, you'll provide high-level, proactive support to the COO - from managing competing diary priorities, to preparing impactful briefings and presentations, and helping ensure day-to-day operations run smoothly.

At Imperial, we live by our values - Expert, Kind, Collaborative, Aspirational.If you're ready to make a difference, grow your career, and be part of an exceptional team driving operational excellence across our Trust, we'd love to hear from you.

Main duties of the job

• To provide comprehensive, direct and proactive support to the chief operating officer.
• To ensure the chief operating officer is briefed for meetings, proactively following up actions and helping them to be effective in the full range of their roles and duties.
• Fulfilling a comprehensive executive support manager role, including administrative, secretarial and briefing support, managing the office efficiently and leading on developing briefing packs and presentations as well as managing and prioritising the chief operating officer's diary.
• Providing an environment which promotes effective working relationships with partner organisations and other parties, representing the chief operating officer to appropriate internal and external stakeholders.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Details Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-876

Job locations

St Mary's Hospital

Praed Street

London

W2 1NY

Job description Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.

Job description Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.

Person Specification Education/ Qualifications Essential

• Relevant first degree or equivalent qualification / experience

Desirable

• Completion of project management skills course

Experience Essential

• Extensive experience of working in a senior PA/Executive Assistant role, including complex diary management and arranging meetings
• Attending board or management meetings to record and chase actions, including preparation of agendas
• Using a wide range of IT office systems including excellent PowerPoint skills
• Working effectively as part of a team

Desirable

• Experience of working in the NHS
• Experience of supporting an Executive Director

Skills/Knowledge/Abilities Essential

• Strong customer care skills
• Excellent IT skills including proficiency with Microsoft Office packages
• Excellent verbal and written communication skills, including a good telephone manner
• Exceptional organisational and time management skills

Person Specification Education/ Qualifications Essential

• Relevant first degree or equivalent qualification / experience

Desirable

• Completion of project management skills course

Experience Essential

• Extensive experience of working in a senior PA/Executive Assistant role, including complex diary management and arranging meetings
• Attending board or management meetings to record and chase actions, including preparation of agendas
• Using a wide range of IT office systems including excellent PowerPoint skills
• Working effectively as part of a team

Desirable

• Experience of working in the NHS
• Experience of supporting an Executive Director

Skills/Knowledge/Abilities Essential

• Strong customer care skills
• Excellent IT skills including proficiency with Microsoft Office packages
• Excellent verbal and written communication skills, including a good telephone manner
• Exceptional organisational and time management skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

Praed Street

London

W2 1NY

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

Praed Street

London

W2 1NY

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)