Business Manager - Restart

Maximus; Waltham; On-site; GBP 31,000 - 41,000; Full time

Job summary

A leading healthcare services organization is looking for a capable manager in Waltham to oversee and motivate a team of Employment Advisors in a fixed-term role. Successful candidates will have experience in welfare to work or recruitment, proven leadership abilities, and strong organizational skills. The position calls for excellent interpersonal capabilities and the ability to manage productivity, ensuring compliance and performance targets are met.

Qualifications

• Minimum of two years of experience in welfare to work, employment, or recruitment industry.
• Line Management experience of a team of staff.
• Demonstrable experience of being an effective leader, driving staff to achieve recruitment targets.

Responsibilities

• Motivate, direct, and manage a team of Employment Advisors to meet targets.
• Conduct quality audits by observation of team members.
• Responsible for health and safety of team members.

Skills

Leadership

Interpersonal skills

Analytical skills

Organizational skills

Problem-solving

Education

Level 3 Diploma or equivalent experience

Minimum 5 GCSEs at grade C or above including English Language and Maths

Job description

Requirements

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

We are delighted to offer a number of employment opportunities for those who want to work within a fast-paced environment and make a difference to people's lives by assisting unemployed individuals back into relevant and sustainable employment.

This post is responsible for the management, performance, motivation, and direction of employees; ensuring they meet and exceed all performance targets, quality and compliance standards are achieved, and employer vacancies are filled with participants meeting their requirements.

• To motivate, direct, and manage a team of Employment Advisors to meet and exceed their performance targets (contractual and financial) within the compliance, quality, and health & safety standards required.
• To ensure there is a succession plan for each direct report, and that the team has sufficiently skilled and experienced resources to meet its targets.
• To ensure that all direct reports have a learning and development plan, are coached and supported to achieve their individual targets, and have the efficiency and motivation to exceed expectations.
• Conduct quality audits by observation of team members over the phone or by video call and dip sampling into caseload data.
• Responsible for health and safety of team members.
• Responsible for ensuring team members’ productivity and activity is aligned to referral flows and coordinating activity in line with contract profiles, ensuring that correct resources are assigned.
• To forecast and plan accurately, providing an annual business plan, monthly forecasts, weekly figures and statistics, and providing reports and feedback to the Operations Manager relating to contractual performance as required.

Further Information:

Please note this is a Fixed Time role for 12 months.

Salary Range:

London £34,900 to £41,000

• Minimum of two years of experience in welfare to work, employment, or recruitment industry.
• Line Management experience of a team of staff.
• Demonstrable experience of being an effective leader, driving staff to achieve recruitment targets.
• Strong understanding of Welfare to Work and DWP Programmes.
• Strong understanding of the Commissioner and relationship building.
• Ability to produce detailed Management Information reports and analyse trends.
• Strong leadership and interpersonal skills, specifically around listening, questioning, delegating, and building relationships.
• Able to plan and organise people and carry out effective resource and succession planning.
• Able to prioritise and problem solve with minimal support; work in a flexible manner; being visionary, promoting improvements, and sharing best practice that supports business efficiency.
• Qualified to at least Level 3 Diploma, or equivalent experience. Minimum 5 GCSEs (or equivalent) at grade C or above including English Language and Maths.

EEO Statement

Maximus is committed to developing, maintaining, and supporting a culture of diversity, equity, and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention, and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application, you will find a question asking if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Salary Range:

Minimum £31,800.00, Maximum £41,000.00