Business Manager- London Department Store – Luxury Fragrance Brand

JR United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player in luxury fragrances is seeking a dynamic Business Manager for their boutique in a prestigious London department store. This role offers the chance to lead a high-performing team and create exceptional shopping experiences while driving sales and brand growth. As a Business Manager, you will oversee daily operations, manage inventory, and implement marketing strategies to elevate the brand's presence. If you are passionate about luxury retail and have a proven track record in sales management, this is a fantastic opportunity to make a significant impact in a sophisticated retail environment.

Qualifications

• Luxury retail expert with experience managing high-end boutiques.
• Proven leader with a strong track record in driving sales and KPIs.

Responsibilities

• Drive and exceed sales targets while enhancing customer engagement.
• Inspire and develop a strong team to embody the brand’s values.

Skills

Sales Management

Customer Engagement

Team Leadership

Luxury Customer Service

Problem Solving

Job description

Social network you want to login/join with:

Business Manager - London Department Store – Luxury Fragrance Brand

Client: MODE SEARCH Ltd.

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 5

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Mode is proud to be partnered with a prestigious luxury fragrance brand seeking an experienced Business Manager to lead its boutique within an iconic London department store. This role offers the opportunity to manage a sophisticated retail space, delivering outstanding customer experiences while driving sales and brand growth.

As Business Manager, you will oversee daily operations, nurture a high-performing team, and ensure an exceptional luxury shopping environment. You will be responsible for meeting sales targets, executing brand strategies, and maintaining the highest standards of service and presentation.

Responsibilities

1. Sales & KPI Management – Drive and exceed sales targets, customer engagement, and key performance metrics.
2. Luxury Customer Experience – Deliver world-class service and build lasting relationships with clientele.
3. Team Leadership – Inspire, train, and develop a strong team to embody the brand’s values.
4. Retail Operations – Manage inventory, stock levels, and visual merchandising to enhance the store experience.
5. Brand Execution – Implement marketing campaigns, product launches, and in-store events to elevate brand presence.

Who You Are

1. A luxury retail expert with experience managing a high-end concession or boutique.
2. A proven leader with a strong track record in driving sales and exceeding KPIs.
3. Passionate about fragrance, beauty, and luxury customer experiences.
4. Well-presented, articulate, and confident in engaging with high-profile clientele.
5. A natural problem-solver with excellent operational and leadership skills.
6. Available for full-time work, including weekends and peak retail hours.

Please note that due to the high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process.

If your application is successful, you will be contacted by us in due course.

You can also email your resume directly to us at [emailprotected] if you would like to apply.