Business Manager HR & OD

Job Summary

The Business Manager - HR & OD will support daily operations in HR, Organisational Development, resource planning, performance reporting, and SLAs. They will contribute to service development activities and projects, representing the service at internal and external meetings, and establishing relationships with stakeholders across the NHS community and beyond.

The post holder will manage specific projects/work areas, lead central functions within the service, and support operational managers by facilitating and monitoring HR and OD work streams across multiple sites. They will also support service development and improvement initiatives, collaborating with colleagues across MIAA and the Trust, aligning with the NHS People plan pillars.

Main Duties

• Create and maintain databases for effective service operations
• Assist senior managers with strategic HR and activity planning, resolving complex queries through data analysis
• Develop and implement processes and procedures for relevant service areas
• Ensure delivery against performance standards and targets
• Engage with external organizations such as NHS England, LUHFT, and client organizations
• Lead HR and OD transformation projects aligned with business and operational plans
• Manage junior managers and oversee administrative teams
• Manage budgets, including skill mix reviews and resource allocation
• Support HR and OD projects at divisional and Trust levels

About Us

MIAA provides assurance and solutions services to the NHS and wider public, private, and third sectors, supporting value delivery and service improvement. We collaborate with regional and national bodies, working with leaders and staff to address current and future challenges. Our mission is to drive value and improve outcomes through excellence and professionalism.

Learn more at our website.

Job Details

• Posted date: 16 April 2025
• Pay scheme: Agenda for change
• Band: Band 7
• Salary: £46,148 to £52,809 per annum
• Contract: Permanent
• Pattern: Full-time, Flexible working
• Location: Regatta Place, Liverpool

Person Specification

Qualifications

• Essential: Post Graduate Qualification in relevant subject/equivalent
• Desirable: Masters in Project Management, Prince 2, MBA

Experience

• Essential: Significant managerial experience, budget management, working with senior managers, report writing, business case development, understanding of performance management and contracts/SLAs
• Desirable: Project management, service improvement, Quality Management Systems

Knowledge

• Essential: NHS systems and structures, information governance, healthcare business management, finance, procurement, HR

This post is subject to a DBS check. Applications from those requiring Skilled Worker sponsorship are welcome. Additional information on criminal record checks and sponsorship is available on the UK Visas and Immigration website.