Business Manager - FX - COO Office

Marlin Selection Recruitment; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

An experienced Business Manager is sought to support the COO office within a leading global financial services firm, focusing on FX and capital markets. The role centers on driving strategic delivery, governance, and growth across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance.

The successful candidate will manage complex initiatives, coordinate multi-function delivery, and develop scalable workflows while aligning with regulatory requirements and senior management

Qualifications

• Experience in Business Management, COO office, Strategy and Execution, or Programme Delivery within financial services or regulated environments.
• Proven track record delivering substantial initiatives across multiple functions.
• Strong stakeholder management and ability to influence senior colleagues.
• Experience across commercial, infrastructure and control teams.
• Knowledge of MiFID II and/or payment services regulation.

Responsibilities

• Support the COO and senior business heads with day-to-day business management and strategic delivery.
• Drive complex initiatives from concept through to implementation (new business launches, product expansion, market entry, infra development).
• Coordinate delivery across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance.
• Define project scope, milestones, operating models and delivery plans with clear accountability.
• Improve front-to-back workflows, scalability, and controls; support new product and market assessments.
• Prepare senior management presentations, committee papers and management reporting.
• Support audits, regulatory reviews and governance actions, ensuring issues and dependencies are escalated and resolved.

Skills

Stakeholder management

Strategy execution

Programme delivery

Financial services domain

Job description

A great opportunity to join a Financial Services Company as a Business Manager in the COO office covering FX.

We are a leading global financial services firm seeking an experienced Business Management professional to support the growth, strategic development and governance of its Capital Markets business.

Working closely with the Capital Markets COO, senior business heads, Sales and Trading teams, you will lead commercial initiatives, deliver business change and improve operational efficiency across the platform. This is a hands-on, front-office aligned opportunity for someone who combines commercial judgement with strong execution and stakeholder management skills.

The Role

Your responsibilities will include:

• Supporting the COO and senior business heads with day-to-day business management and strategic delivery.
• Driving complex initiatives from concept through to implementation, including new business launches, product expansion, market entry and infrastructure development.
• Coordinating delivery across Front Office, Operations, Technology, Legal, Compliance, Risk and Finance.
• Defining project scope, milestones, operating models and delivery plans, ensuring clear accountability and timely execution.
• Improving front-to-back workflows, scalability and controls, and supporting new product and market assessments.
• Preparing senior management presentations, committee papers and management reporting.
• Supporting audits, regulatory reviews and governance actions, ensuring issues, risks and dependencies are escalated and resolved.

About You

You will bring:

• Relevant experience in Business Management, a COO office, Chief of Staff, Strategy and Execution, or Programme Delivery within financial services or another complex, regulated environment.
• A proven track record of delivering substantial business initiatives across multiple functions.
• Strong stakeholder management skills and the confidence to influence, challenge and align senior colleagues.
• Experience working across commercial, infrastructure and control teams.
• An understanding of relevant financial regulations, including MiFID II and/or payment services regulation.
• Excellent written and verbal communication skills, with experience preparing materials for senior management and governance forums.
• Strong organisational skills, sound judgement and the ability to manage competing priorities under pressure.

Exposure to Capital Markets, particularly FX or Payments, would be beneficial. Relevant knowledge may include OTC FX, FX Prime Brokerage, Spot, Forwards, NDFs, Options, structured products, payment workflows, ISDA/CSA documentation, CLS, SWIFT or settlement infrastructure.

The Opportunity

This role offers broad exposure to senior decision-makers and the opportunity to help shape a growing Capital Markets platform. It will suit a proactive, commercially aware professional who enjoys navigating complexity, building consensus and turning strategic priorities into practical results.