Business Manager (Full Time - 5 days/40 hours per week) (FTC, 12 Months) - Selfridges Birmingham

Hourglass Cosmetics; Manchester; On-site; GBP 28,000 - 40,000; Full time

Job summary

Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products and innovative formulas. We are seeking a Business Manager to lead counter sales and client service in a fast-paced luxury environment at our Manchester location.

As a confident makeup artist and sales professional, you will drive sales, build a strong client following, and collaborate with leadership to implement seasonal strategies and events.

Qualifications

• Experience in retail cosmetics management.
• Excellent skills as a makeup artist and sales person.
• Exhibit effective communication skills with clients, peers and management.
• Analysis of sales results, forecasts and promotional planning.
• Ability to use a computer keyboard, standard telephone and other related business equipment.
• Availability to work weekends is required.
• Previous clientele a plus.

Responsibilities

• Achieve sales goals while delivering the highest levels of client service.
• Present and sell merchandise in a professional manner through expert makeup applications.
• Develop client base with thorough and consistent follow up protocols.
• Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product RTV on a monthly basis.
• Submit monthly counter schedule and manage 30-hour resident makeup artist.
• Partner with supervisor to plan seasonal strategies, including store events.
• Act as brand ambassador, developing relationships within cosmetic department and entire store.

Skills

Makeup artistry

Sales

Retail management

Job description

HOURGLASS COSMETICS – Business Manager (Full Time - 5 days/40 hours per week) (FTC, 12 Months)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 countries and 2,600 doors including Sephora, Ulta, Bergdorf Goodman, Nordstrom, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017. Discover more about the Hourglass brand story and mission on our website hourglasscosmetics.com.

What You Do

• Achieve sales goals while delivering the highest levels of client service
• Present and sell merchandise in a professional manner through expert makeup applications
• Develop client base with thorough and consistent follow up protocols
• Manage all counter systems: daily sales analysis, assist with product orders, manage tester replacement and product rtv on a monthly basis
• Submit monthly counter schedule and manage 30-hour resident makeup artist
• Partner with supervisor to plan seasonal strategies, including store events
• Act as brand ambassador, developing relationships within cosmetic department and entire store

What You’ll Gain

• A wealth of experience
• In-depth understanding of how to efficiently brand manage a modern luxury brand.
• Exposure and experience working senior leadership.
• Build strong relationships with retailer and customers.

You’ll Love This Job If

• Strong communicator and collaborator: You work and communicate effectively with all customers and members of the organization.
• Inspirational makeup artist: You are a great makeup artist that has a proven track record in coaching to deliver high performance and is able to connect artistry and selling.
• Results-oriented: You are a strong seller. You have a bias for action.
• Curious: You have a genuine interest and personal passion for beauty, luxury, design & art.
• You are PASSIONATE about beauty: You are eager to learn and absorb all things related to beauty and how to build a counter business.

Qualifications

• Experience in retail cosmetics management
• Excellent skills as a makeup artist and sales person
• Exhibit effective communication skills with clients, peers and management
• Analysis of sales results, forecasts and promotional planning
• Ability to use a computer keyboard, standard telephone and other related business equipment
• Availability to work weekends is required
• Previous clientele a plus

Your application will be stored in our system/CRM/etc for maximum 1 year after the date of your application. If you don’t want us to keep your details, please inform us by phone at 310-392-7799.