Business Manager for Testing Center of Excellence - Vice President

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 40,000 - 80,000; Full time

Job description

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Job Description

Join our innovative team as a Business Manager, where you'll play a crucial role in enhancing testing processes and driving strategic initiatives. This position offers a unique opportunity for career growth and development within a dynamic and supportive environment. Collaborate with leadership to foster innovation and efficiency, and be part of a team that values your contributions and expertise.

As a Business Manager in the Testing Center of Excellence, you will act as a vital liaison between Testing Leadership and Support, engaging in strategic efforts to optimize and improve the testing environment. You will support Executive and Managing Directors, ensuring effective communication and coordination across teams. Your role will be instrumental in driving process improvements and maintaining a highly effective and controlled environment.

Job responsibilities:

1. Act as a liaison for Executive and Managing Directors, facilitating key information delivery and receipt.
2. Prepare data and presentations for internal meetings, such as business reviews and initiative tracking.
3. Coordinate communication and distribute key information throughout supported teams.
4. Participate in expansion and process improvement initiatives.
5. Develop and manage project plan updates and report-outs using designated tools.
6. Analyze current processes to identify opportunities for improvement and propose solutions.
7. Address additional needs as identified by Executive and Managing Directors.

Required qualifications, capabilities, and skills:

1. 5 years of experience in Control Management, Conduct, Compliance, or Operational Risk.
2. 2 years of experience in supervisory, process, or project management roles.
3. Strong understanding of audit, control, and testing processes.
4. Excellent analytical, critical thinking, and problem-solving skills.
5. Ability to interact effectively with all levels of management and cross-functional stakeholders.
6. Proficiency in Microsoft Excel, PowerPoint, Word, and Teams.
7. Exceptional communication, interpersonal, collaboration, and influencing skills.
8. Highly organized and able to work independently.

Preferred qualifications, capabilities, and skills:

1. Experience with data analytical tools such as Tableau, Alteryx, or Python.
2. Background in auditing and understanding of internal controls.
3. Industry-recognized risk certifications such as CISM, CRISC, CISSP, CISA, CCEP, CRCM, CRCMP, or GRCP.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.