Business Manager - Estates and Facilities Management - Yorkshire and The Humber Probation Servi[...]

HM Prison and Probation Service; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading government department is seeking a proactive Business Manager for Estates and Facilities Management in Yorkshire and the Humber. This pivotal role includes overseeing office relocations, ensuring compliance with health and safety regulations, and acting as a key liaison with internal and external stakeholders. The ideal candidate will demonstrate strong leadership skills and adaptability within a dynamic environment, as well as a commitment to promoting diversity and inclusion in the workplace.

Benefits

Civil Service pension with employer contribution of 28.97%

Annual Leave and Public Holidays

Access to learning and development

Qualifications

• Experience in Estates or Facilities Management is desirable.
• Completion of IOSH within the first three months required if not already achieved.
• Previous roles may include management in Estates/FM settings.

Responsibilities

• Serve as the Single Point of Contact (SPOC) for Estates/FM Enquiries.
• Collaborate with Business Managers on office moves, refurbishments, and estate projects.
• Ensure effective management of the estate portfolio and health and safety compliance.

Skills

Leadership

Adaptability

Communication

Collaboration

Education

Relevant qualifications in management or estates

Job description

Business Manager - Estates and Facilities Management - Yorkshire and The Humber Probation Service (Ref: 6985)

3 days ago Be among the first 25 applicants

This position is based at NMS Church House, HD1 1SG, NMS LG, The Church View Centre, DN1 1AF, NMS New Chase Court, DN31 1XD, NMS Norwich House, HU1 3ES, NMS Reed House Beverley, HU17 0LF, NMS Suite 1, Grd Fl, Unit 2 Hawke Street Business Park, S9 2SU, NMS Unit 4, Seafire Close, YO30 4UU, NMS West Offices, YO1 6HT, NMS Westgate House, HX1 1PD, NPS 1 Burgage Square Wakefield, WF1 2TS, NPS 108 LOWTHER STREET YORK, YO31 7WD, NPS 34 BENNETTHORPE DONCASTER, DN2 6AD, NPS 379 YORK ROAD LEEDS, LS9 6TA, NPS 45 DIVISION STREET SHEFFIELD, S1 4GE, NPS 4A ST JOHNS AVENUE BRIDLINGTON, YO16 4NG, NPS 5/7 HAYWRA CRESENT HARROGATE, HG1 5BG, NPS ACORN HOUSE BARNSLEY, S71 1HH, NPS ASHLEY BUSINESS COURT ROTHERHAM, S60 1RU, NPS BARCLAYS HOUSE HULL, HU1 1RN, NPS CITY COURTS BRADFORD, BD1 1LA, NPS ESSEX LODGE NORTHALLERTON, DL7 8SG, NPS FRATERNAL HOUSE BRADFORD, BD1 4HP, NPS Northways Scarborough, YO11 1JH, NPS PROBATION OFFICE DEWSBURY, WF13 2AF, NPS THE COURT HOUSE SKIPTON, BD23 1HU, NPS UNIT 1 SCUNTHORPE, DN15 6JH, NPS WATERLOO HOUSE LEEDS, LS1 2EE

Job Summary

Please refer to Job Description

Job Description

Job Advert Summary:

We are seeking a proactive, adaptable and experienced individual for an innovative role in Yorkshire and the Humber, supporting Estates and Facilities Management (FM). The successful candidate will be a key point of contact for management teams. This role requires frequent travel across regional office locations. Previous experience in Estates or FM is desirable.

Key Responsibilities:

• Serve as the Single Point of Contact (SPOC) for Estates/FM Enquiries.
• Collaborate with Business Managers on office moves, refurbishments, and estate projects.
• Support regional Health, Safety, and Fire (HSF) matters, contributing to the Regional Estates Strategy.
• Liaise with MoJ Estates on lease arrangements, amendments, and renewals.
• Oversee planned and backlog maintenance, ensuring projects stay on track.
• Monitor and escalate critical job issues, chairing fortnightly meetings with Area Property Operations Managers.
• Provide regular updates to Corporate Services on FM performance and regional estate issues.
• Act as the SPOC for various regional processes, including OccuEye, Matrix Room Booking, Probation Finder queries, and Sustainability Projects.
• Work with IT and Digital teams on new demands, telephony issues, and escalations.
• Contribute to governance procedures by working with the Regional Estates Board secretariat.
  
  

The list above is not exhaustive, and the role may evolve to include line management and other responsibilities in accordance with the Business Manager job description. Completion of IOSH within the first three months is required if not already achieved.

Overview Of The Job

The Business Manager post within the Function or Cluster provides support to the Head of Operational Function, including making recommendations to them about operational and administrative requirements.

The jobholder acts as an interface between the Head of Operational Function and Divisional Hub, cluster staff and other agencies on a wide range of issues.

This is a non-operational post although an understanding of the wide range of Probation procedures, and policies across the organisation both operationally and at HQ are required.

The jobholder will report directly to the Head of Operational Function and have line management responsibilities for the Diary Manager and Senior Administrative Officers

Summary

The purpose of the role is to provide support to the Head of Operational Function. The jobholder will ensure that performance across the Function or Cluster is monitored, that issues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued.

The job holder will ensure the Head of Operational Function and others as appropriate, are informed of priority matters and are given options and/or recommendations to help them to operate effectively.

The job holder will ensure that good working relationships with Head of Operational Function and are maintained by communicating priorities effectively.

The jobholder acts as a single point of contact for the Operational Function on a number of key areas including Litigation, Complaints, Information Assurance, Communication, Business Continuity, providing appropriate signposting as necessary.

The jobholder will ensure effective management of the estate portfolio within their remit, acting as Single Point of Contact / Estates Liaison Officer and has overall management of Health and Safety within Division/Function/Cluster including compliance with Health, Safety and Fire Regulations (H&S)

The post holder will ensure all risk assessments are undertaken and staff are made aware of their personal responsibility toward H&S compliance

The jobholder will also manage relationships and liaise with a range of internal and external stakeholders and support the partnership working in the Function or Cluster.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Assist with Deputy Director/ Head of Operational Function’s workload

• Have oversight of the Head of Operational Function workload, ensuring that work is prioritised appropriately and that deadlines are met
• Ensure that all papers/correspondence submitted to the Head of Operational Function are reviewed, and actioned and that correspondence is responded to on the Head of Operational Function’s behalf.
• Monitor the Functional or Cluster Delivery Plan and risk register, ensuring the Head of Operational Function is kept informed of progress,
• Effective management of health and safety within operational portfolio
• Manage the clusters approach to Business Continuity, Information Security and Data Protection
• Work with colleagues to develop plans and strategies to deal with risks.
• Ensure operational and management information systems are in place to
  
  

monitor and report on performance by division, locality, function and cluster

identifying operational, resource or organisational issues that may impact on performance

• Analyse business information, determining relevance and benefits and
  
  

compiling information reports for the Head of Operational Function and senior managers

• Update the Head of Operational Function on policies and procedures, the
  
  

implications for colleagues and provision of recommendations for action.

• Identify national and divisional priorities and support the Head of Operational Function to respond to emergent issues
• Promote a culture of innovation and continuous improvement, undertaking reviews and making recommendations as necessary
• Attend meetings on behalf of the Head of Operational Function when
  
  

necessary, maintaining a professional image at all times.

• Ensure systems are in place for the management of investigations
  
  

commissioned by the Head of Operational Function.

• Ensure mechanisms are in place to monitor the Functional or Cluster
  
  

establishment and complete the National Workforce Planning Tool.

Manage relationships and stakeholders

• Lead, facilitate and participate in working parties and undertake special
  
  

projects as required

• Work with other Business Managers across the Division to share best practice and maximise business improvements
• Collaborate with NPS and HMPPS colleagues to maintain effective controls in Service Level Agreements and other contracts.
• Establish effective working relationships with internal and external colleagues
  
  

Determine the effective use of resources

Work with Finance BP, HRBP, System Change Manager on budget matters, workforce planning and other operational issues, examples:

• Agree budgets and unit costs for programmes of work
• Make proposals for expenditure on programmes of work
• Manage budgets and provide unit costings for activities
• Advise on financial and resourcing issues to inform objectives and forward
  
  

planning.

• Have responsibility for banking within the operational function, including
  
  

imprest

Effectively Manage and Develop staff

• Manage and develop staff by providing effective supervision/coaching/appraisal
• Demonstrate leadership skills in dealing with staff
• Address poor performance
• Ensure sickness absence initiatives are applied to achieve performance
  
  

objectives and enhance productivity

• Address conduct issues and resolve conflict. Resolve capability/grievance/harassment/complaints in accordance with organisational policies
• Implement human resource policies.
  
  

Use communication effectively

• Providing information, feedback and advice
• Chair and participate in meetings using appropriate skills, styles and
  
  

approaches

• In Wales, to ensure the provisions of the Welsh Language Scheme are fully
  
  

implemented in all aspects of cluster work.

Enhance your own performance

• Manage own resources and professional development
  
  

Use information to take critical decisions

• Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary using data to identify trends and take appropriate action to maintain and enhance performance
• Plan, implement and manage systems for the exchange of sensitive
  
  

information, data and intelligence

Manage Diversity and Quality

• Develop a culture and systems that promote equality and value diversity
  
  

Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

Assist with Deputy Director/ Head of Operational Function’s workload

• Have oversight of the Head of Operational Function workload, ensuring that work is prioritised appropriately and that deadlines are met
• Ensure that all papers/correspondence submitted to the Head of Operational Function are reviewed, and actioned and that correspondence is responded to on the Head of Operational Function’s behalf.
• Monitor the Functional or Cluster Delivery Plan and risk register, ensuring the Head of Operational Function is kept informed of progress,
• Effective management of health and safety within operational portfolio
• Manage the clusters approach to Business Continuity, Information Security and Data Protection
• Work with colleagues to develop plans and strategies to deal with risks.
• Ensure operational and management information systems are in place to
  
  

monitor and report on performance by division, locality, function and cluster

identifying operational, resource or organisational issues that may impact on performance

• Analyse business information, determining relevance and benefits and
  
  

compiling information reports for the Head of Operational Function and senior managers

• Update the Head of Operational Function on policies and procedures, the
  
  

implications for colleagues and provision of recommendations for action.

• Identify national and divisional priorities and support the Head of Operational Function to respond to emergent issues
• Promote a culture of innovation and continuous improvement, undertaking reviews and making recommendations as necessary
• Attend meetings on behalf of the Head of Operational Function when
  
  

necessary, maintaining a professional image at all times.

• Ensure systems are in place for the management of investigations
  
  

commissioned by the Head of Operational Function.

• Ensure mechanisms are in place to monitor the Functional or Cluster
  
  

establishment and complete the National Workforce Planning Tool.

Manage relationships and stakeholders

• Lead, facilitate and participate in working parties and undertake special
  
  

projects as required

• Work with other Business Managers across the Division to share best practice and maximise business improvements
• Collaborate with NPS and HMPPS colleagues to maintain effective controls in Service Level Agreements and other contracts.
• Establish effective working relationships with internal and external colleagues
  
  

Determine the effective use of resources

Work with Finance BP, HRBP, System Change Manager on budget matters, workforce planning and other operational issues, examples:

• Agree budgets and unit costs for programmes of work
• Make proposals for expenditure on programmes of work
• Manage budgets and provide unit costings for activities
• Advise on financial and resourcing issues to inform objectives and forward
  
  

planning.

• Have responsibility for banking within the operational function, including
  
  

imprest

Effectively Manage and Develop staff

• Manage and develop staff by providing effective supervision/coaching/appraisal
• Demonstrate leadership skills in dealing with staff
• Address poor performance
• Ensure sickness absence initiatives are applied to achieve performance
  
  

objectives and enhance productivity

• Address conduct issues and resolve conflict. Resolve capability/grievance/harassment/complaints in accordance with organisational policies
• Implement human resource policies.
  
  

Use communication effectively

• Providing information, feedback and advice
• Chair and participate in meetings using appropriate skills, styles and
  
  

approaches

• In Wales, to ensure the provisions of the Welsh Language Scheme are fully
  
  

implemented in all aspects of cluster work.

Enhance your own performance

• Manage own resources and professional development
  
  

Use information to take critical decisions

• Liaise with staff to receive, collate and analyse information, developing systems and compiling reports as necessary using data to identify trends and take appropriate action to maintain and enhance performance
• Plan, implement and manage systems for the exchange of sensitive
  
  

information, data and intelligence

Manage Diversity and Quality

• Develop a culture and systems that promote equality and value diversity
  
  

Implement the diversity policies of the service and collaborate effectively with the Equalities and Diversity Unit

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Person specification

Please Refer To Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Working Together
• Making Effective Decisions
• Delivering at Pace
• Developing Self and Others
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
  
  

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact :

• Name : SSCL Recruitment Enquiries Team
• Email : [e-mail]
• Telephone : [phone]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([e-mail]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints

https://jobs.justice.gov.uk/careers/JobDetail/6985?entityId=6985

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Government Administration

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