Business Manager - Entertainment

LED Leisure; Exmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

An entertainment venue in Exmouth is seeking a Business Manager to drive performance and lead a talented team. Applicants should have over 3 years of experience in hospitality or entertainment management and a proven track record in delivering strong financial results. The role includes overseeing the venue’s activities to ensure exceptional customer experiences. Competitive salary and benefits are offered, including personal and professional growth opportunities.

Benefits

23 days annual leave plus bank holidays

Enhanced sickness pay

Complimentary Gym, Swim & Group Exercise membership

Staff Perks Discount Card

Employee Assistance Programme

Training and personal development opportunities

Flexible working arrangements

Qualifications

• 3+ years' experience in senior hospitality or entertainment management.
• Proven ability to deliver strong financial results (turnover £1M+).
• Dynamic leadership and team development skills.
• Enhanced DBS clearance may be required.
• Full UK driving licence desirable.

Responsibilities

• Drive venue performance, revenue, and growth.
• Lead, develop, and inspire a talented team.
• Champion top-tier customer service, safety, and hygiene.
• Build strong relationships with clients and partners.

Skills

Leadership

Commercial acumen

Customer service

Data-driven decision making

Team development

Microsoft Excel

Education

Level 3+ food hygiene or relevant experience

Job description

Job Advert

Business Manager – Entertainment & Hospitality Venue

Lead, Inspire, and Shape Unforgettable Experiences

Are you ready to take charge of an extraordinary entertainment destination? We are looking for a forward-thinking Senior Manager
to lead our vibrant, multi-activity venue—someone who brings energy, commercial savvy, and a passion for creating memorable
moments for families and guests.


ABOUT THE ROLE

* Drive venue performance, revenue, and growth
* Lead, develop, and inspire a talented team
* Champion top-tier customer service, safety, and hygiene
* Build strong relationships with clients and partners
* Use data and insight to make smart decisions
* Communicate confidently and influence at all levels


ENTERTAINMENT AREAS

* Softplay: Create a safe and imaginative play environment
* Bowling: Deliver lively, fun competition for all ages
* Arcade: Offer excitement with classic and cutting-edge games


WHAT WE’RE LOOKING FOR

* 3+ years' experience in senior hospitality or entertainment management
* Proven ability to deliver strong financial results (turnover £1M+)
* Dynamic leadership and team development skills
* Level 3+ food hygiene (within last 3 years) and relevant qualification or experience
* Advanced Microsoft Office (especially Excel)
* Legal right to work in the UK
* Enhanced DBS clearance (may be required)
* Full UK driving licence (desirable)
* A proactive learner, passionate about trends and innovation


WHY JOIN US?

* Creative, supportive, and energetic workplace
* Opportunities for personal and professional growth
* Competitive salary and benefits

Ready to make an impact? Apply now and help us deliver exceptional experiences—full job details in the attached pack.


OUR MISSION & VALUES

* Mission: Help people feel better & get more out of life
* Values: Care | Collaborate | Excel | Trust


TEAM BENEFITS

* Starting from 23 days annual leave (increasing with tenure to 28 days) plus bank holidays (pro rata)
* Enhanced sickness pay (post-probation)
* Complimentary Gym, Swim & Group Exercise membership (worth £528)
* Staff Perks Discount Card—save up to 20% at food outlets plus other exclusive benefits
* My Staff Shop employee benefit scheme for additional savings
* Employee Assistance Programme, counselling, and wellbeing support
* Option to purchase additional annual leave
* Free bowling for you and your household at Ocean
* Free soft play for dependents at Ocean
* Ongoing training and personal development
* Flexible working arrangements
* Pension scheme and voluntary health cash plan
* Above & Beyond Award Scheme recognising exceptional contributions


JOIN OUR INCLUSIVE COMMUNITY

At LED Group, diversity and inclusion are central to our mission. We welcome applications from all backgrounds and abilities—what
matters most is your passion and dedication to making a difference.

Application Deadline: 27 July 2025. Please note: interviews will be held on a rolling basis and the role may close early if the
ideal candidate is found. Don’t wait—apply today to start making a positive impact in East Devon!