Business Manager - BMW

North Oxford BMW; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prestigious automotive retail company in Oxford seeks a Sales Team Leader to drive exceptional customer experiences, oversee sales processes, and develop a high-performing team. The ideal candidate will have strong leadership skills, a proven track record in the automotive industry, and a commitment to customer satisfaction. This position offers a competitive benefits package and opportunities for professional development.

Benefits

Company Vehicle

33 days annual leave plus birthday off

Cycle to Work Scheme

Pension scheme

Private Healthcare

Paid time off for volunteering

Access to bespoke training courses

BMW accreditation and certification

Qualifications

• Proven leadership experience in the automotive industry.
• Track record of developing others.
• Strong customer focus and business acumen.

Responsibilities

• Lead and motivate the sales team for outstanding customer experiences.
• Oversee sales negotiations and financial solutions.
• Coach and mentor Sales Executives for performance goals.

Skills

Motivational leadership

Problem-solving abilities

Relationship-building skills

Customer focus

Job description

Overview

Take the next step in your leadership career by helping shape the future of BMW retail. This role offers a unique opportunity to lead within BMW Group Retail and contribute to an industry-leading customer experience.

Your role

Your leadership will ensure customers enjoy positive, memorable experiences every time they visit our site or interact with your sales team. You will report directly to the General Sales Manager and take an active role in all aspects of sales negotiations, including part-exchange valuations, special discounts, and discussions surrounding the full range of finance and insurance solutions. You will also coach and mentor the Sales Executives.

• Lead and motivate the sales team to deliver outstanding customer experiences.
• Oversee sales negotiations, valuations, discounts, and financial/insurance solutions.
• Coach, develop and mentor Sales Executives to achieve performance goals.

Your profile

• A highly effective motivator with proven leadership and performance management experience in the automotive industry.
• A track record of developing others.
• Strong customer focus with proven business acumen, problem-solving abilities and relationship-building skills.

Rewards

• Company Vehicle
• 33 days annual leave rising to 35 with service (inc bank holidays) plus your birthday off
• Cycle to Work Scheme
• Pension scheme
• Private Healthcare
• Paid time off for volunteering
• Access to bespoke training courses at the BMW Training Academy
• BMW accreditation and certification