Business Manager Associate

JPMorganChase; Bournemouth; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

J.P. Morgan is seeking a Business Manager Associate for the Global Command Center in Bournemouth. You will assist the Executive Director with high-level presentations, business cases for Investment Planning, staffing models, and lead projects tied to department objectives.

You will collaborate with finance, HR, IT, and AI teams to implement new automated processes and dashboards, with occasional off-hours work from a remote setup.

Qualifications

• Experience in Business Management or Finance with an Operations and/or Technology focus.
• Excellent communication, presentation (both oral and written) and influencing skills.
• Ability to work well under pressure and independently.
• Create executive presentations (slides and structured formats).
• Strong partnership record to leverage parts of the organization.
• Ability to manage multiple priorities to meet deliverables.
• Knowledgeable of banking functions in Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls.
• Experience with Project Management tracking and AI implementations.

Responsibilities

• Support the Global Command Center Tampa ED and Bournemouth MD with PM, presentations, and admin tasks.
• Update and maintain monthly/quarterly senior management presentations.
• Contribute to Investment Planning business case for AI and automation projects.
• Create project plans and manage department Key Objectives.
• Collaborate with Monitoring, Transformation and Tech teams for dashboards/scorecards.
• Coordinate with other sites to meet business goals.
• Schedule meetings and provide deliverable updates to stakeholders.
• Identify AI/ML opportunities to mitigate risks or improve processes.
• Oversee project management activities and reports.

Skills

Business Management

Finance

Communication

Presentation Skills

Stakeholder Management

Prioritization

Analytical Thinking

PM Tracking

AI Implementations

Tools

Microsoft Excel

PowerPoint

PM Tools

Job description

Job Description

Drive key projects, automate processes, and support leadership as a Business Manager Associate at J.P. Morgan's Command Center.

As a Business Manager Associate in Global Command Center team you will provide support to the Executive Director with senior management presentation, business case creation for Investment Planning, creation/analysis of staffing models, manage projects that attribute to the department's Key Objectives, and partner with Tech for the implementation of new AI/ML projects to automate manual activities. You will be required to interact with Finance, HR, IT production and development teams, AI team, and various Operations teams within the Payments Organization.

The next few years will be an exciting and dynamic time for Banking Operations as we migrate to a new state-of-the-art global payments system, lead the industry in Intraday Liquidity management, and ramp up global monitoring solutions across Globe. The Global Command Centre has an exciting part to play and meet those challenges and in its own evolution of Business Activity Monitoring (BAM) and other AI tools.

The Global Command Centre has a follow the sun model and may require some work to happen off-hours via remote access and mobile phone.

Job Responsibilities

• Support the Global Command Center Tampa ED and local Bournemouth MD with various project management, presentations, and administrative tasks
• Update and maintain monthly and quarterly senior management presentations
• Participate in business case creation for Investment Planning process for AI and technology automation projects
• Create project plans and manage projects that attribute to the department's Key Objectives
• Partner with Business Monitoring Activity team, Transformation team and Tech teams for the creation of a new Dashboard/Scorecards and other projects
• Close coordination and working with other operations sites globally to ensure business goals and objectives are met.
• Coordinate meetings and deliverable updates for assigned stakeholders
• Identify opportunities for strategic improvement or mitigation of business interruption and other risks through the use of AI and ML tools
• Oversee project management activities and prepared monthly project status reports.

Required Qualifications, Capabilities, And Skills

• Experience in Business Management or Finance with an Operations and/or Technology focus
• Excellent communication, presentation (both oral and written) and influencing skills
• Excellent communication and ability to work well under pressure and work independently
• Create executive presentations (both individual slides and structured presentations)
• Strong partnership record and ability to build effective business relationships required to leverage parts of the organization as required
• Ability to manage multiples priorities and prioritize workload accordingly to meet key deliverables
• Knowledgeable of banking functions, specifically, in one or more of the following areas: Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls
• Experience with Project Management tracking and tools for reporting and AI implementations

Preferred Qualifications, Capabilities, And Skills

• Knowledgeable of banking functions, specifically, in one or more of the following areas: Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls
• Experience with Microsoft tools for analytics and reporting

The shift for this role is 9:00am - 5:30pm EST. This role may require occasional work on a weekend and/or holiday for some projects that require testing.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.