Business Manager (35hrs/wk)

CLARINS (U.K.) LIMITED; York; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global leader in skincare and beauty is seeking a Business Manager in York. In this role, you will be responsible for driving business growth and providing excellent customer service. The ideal candidate will have over 2 years of management experience in beauty or retail, along with outstanding communication and customer service skills. This position offers competitive compensation, career development opportunities, and generous employee benefits.

Benefits

28 days of annual leave

Competitive compensation package

Employee discounts

Qualifications

• At least 2 years of experience in a management role, ideally in beauty or retail.
• Significant experience in a beauty retail or spa environment.
• Exceptional customer service skills.

Responsibilities

• Take ownership of the Clarins business to grow and develop the account.
• Effective business planning to deliver top customer service.
• Focus on maximizing opportunities through brand events and launches.

Skills

Customer-focused

Excellent communication skills

Team motivation

Job description

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Business Manager (35hrs/wk)

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Business Manager (35hrs/wk) based in Browns York.

The role:

Playing a vital role, you'll take ownership of the Clarins business to grow and develop the account and team. You will lead by example, providing excellent customer service at all times.

What you'll do:

1. Effectively business plan the team resource to deliver top levels of customer service to meet the needs of the business.
2. Focus on maximising opportunities through brand eventing, new launches, and promotions.
3. Ensure accurate stock and sales levels are maintained, with overall awareness of competitive, department, and store performance in relation to Clarins.
4. Establish professional relationships with each team member to support their development.

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely eager for new challenges

You have:

• At least 2 years of experience in a management role, ideally in beauty or retail
• Significant experience in a beauty retail or spa environment
• Exceptional customer service skills
• Proven ability to coach and motivate a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days of annual leave (including bank holidays)
• Access to Clarins For You - our rewards and benefits platform
• Generous employee discounts and training allowances
• Potential to earn up to a 3% performance-based bonus
• Career development opportunities
• Access to wellbeing services via our Employee Assistance Programme
• We Care Volunteer Day

If you have a curious mind, a drive to go further, and a passion for taking on new challenges, join us.

About Clarins Group

A B-Corp certified global leader in skincare and makeup, Clarins Group is rooted in a family history of innovation and independence. Our purpose is "making life more beautiful, passing on a more beautiful planet," a core commitment in our bylaws.

With operations in over 150 countries and 8,000 employees worldwide, we are the top skincare brand in Europe and expanding rapidly in Asia and the Americas.

Aligned with our CSR missions of 'Caring for people, caring for the planet,' we offer a rewarding and challenging environment where everyone can thrive.

This culture led us to be recognized as Forbes' World's Best Employers 2024 and for Women.

Learn more at www.groupeclarins.com.