Business Manager (35hrs/wk)

CLARINS (U.K.) LIMITED; Dorchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading global skincare and makeup company as a Business Manager in Dorchester. In this role, you will take ownership of the Clarins business, managing the team to deliver exceptional customer service while driving business growth through effective planning and events.

Benefits

Competitive compensation package

28 days annual leave

Employee discount

Career development opportunities

Access to wellbeing services

Qualifications

• 2 years background in a management role, ideally in beauty or retail.
• Significant experience in a beauty retail or spa environment.
• Exceptional customer service skills.

Responsibilities

• Effectively business plan the team resource for customer service.
• Maximise opportunities through brand eventing and promotions.
• Establish a professional working relationship with each team member.

Skills

Customer-focused

Analytical skills

Communication

Leadership

Team coaching

Job description

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Business Manager (35hrs/wk)

Ready to bring passion into your career?

A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Its raison d'être is "making life more beautiful, passing on a more beautiful planet".

Operating in more than 150 countries, we are now the number one skincare company in Europe and are accelerating our development on all other continents, particularly in Asia and the Americas.

Because our 8,000 talents are unique, we are committed to promoting diversity in all its forms.

Do you want to help write the next chapter of our story? We are looking for a Business Manager (35hrs/wk) based in Goulds Dorchester.

The role:

Playing a vital role, you'll take ownership of the Clarins business to grow and develop the account and team. You will lead by example, providing excellent customer service at all times.

What you'll do:

1. Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
2. Focus on maximising opportunities through brand eventing, new launches, and promotions.
3. Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive, department, and store performance in relation to the Clarins business.
4. Establish a professional working relationship with each team member to assist in their individual development.

You are:

• Passionate about skincare and beauty
• A confident and articulate communicator
• Customer-focused and results-oriented
• Genuinely looking forward to new challenges

You have:

• 2 years background in a management role, ideally in beauty or retail
• Significant experience in a beauty retail or spa environment
• Exceptional customer service skills
• Proven ability to coach and motivate a team
• Excellent communication and analytical skills

We have:

• Competitive compensation package
• 28 days annual leave (including bank holidays)
• Clarins For You - Our Reward and Benefits Platform
• Generous employee discount and training allocation
• Potential to earn up to 3% performance-based bonus
• Career development opportunities
• Access to a range of wellbeing services through our Employee Assistance Programme
• We Care - Volunteer Day

If you have a curious mind, a thirst to go further, and the drive to boldly take on new challenges, join us.

About Clarins Group

A B-Corp certified global leading skincare and makeup company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and a spirit of independence. Our purpose, "making life more beautiful, passing on a more beautiful planet," is a core commitment outlined in our by-laws.

Operating in more than 150 countries with 8,000 employees worldwide, we are now the number one skincare company in Europe and are expanding rapidly in Asia and the Americas.

Aligned with our dual CSR mission of 'Caring for people, caring for the planet,' we pride ourselves on offering a rewarding yet challenging work environment where everyone can thrive.

This culture helped us achieve recognition as one of Forbes' World's Best Employers 2024, including recognition for women.

To learn more about our group and our commitments, visit www.groupeclarins.com.