Business Manager

Park's Motor Group; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company is seeking a Business Manager in Ayrshire. The successful candidate will excel in customer service and build strong relationships. You will lead the sale of finance and insurance products while ensuring exceptional customer satisfaction. A robust benefits package includes a company vehicle, discounts, and health support services. This role offers significant career progression opportunities within the firm.

Benefits

Company vehicle

30 days holiday per year

Full manufacturer training

Discounts on vehicles and servicing

Access to Company Pension Scheme

Employee Assistance Programme

Qualifications

• Self-motivated leader with excellent customer service skills.
• Ability to facilitate the sale of finance and insurance products.
• Experience in managing customer problems and complaints.

Responsibilities

• Facilitate the sale of finance and insurance products.
• Ensure the highest level of customer satisfaction.
• Monitor department performance and achieve business objectives.

Skills

Customer service skills

Leadership

Relationship building

Financial product knowledge

Compliance awareness

Job description

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Location: Ayrshire
Franchise: Jaguar Land Rover

As a Business Manager at Park's Motor Group, you will be a dynamic and forward-thinking professional building ongoing relationships with customers and your team. If you are a self-motivated leader with excellent customer service skills, we offer an exciting opportunity to join our successful team in Ayr.

As a Park's Motor Group Business Manager, you will receive:

• Company vehicle
• 30 days holiday per year
• Full manufacturer product training and accreditation
• Support to help you fulfill your potential and build a career with a reputable company
• Vehicle, parts, and servicing discounts

The right person will be required to:

• Facilitate the sale of finance and insurance products
• Ensure the highest level of customer satisfaction
• Meet or speak with customers to qualify their needs and present suitable product solutions, including Demands and Needs Statements
• Present additional insurance products where appropriate
• Monitor department performance and achieve business objectives
• Ensure compliance with TCF objectives and processes
• Maintain and develop good customer relationships
• Manage customer problems and complaints effectively
• Collect relevant Management Information
• Follow all company policies and observe financial crime prevention measures
• Complete all relevant training
• Report to the General Manager, Group Business Manager, and Sales Director

In return, you will be rewarded with an industry-leading remuneration package and opportunities for career progression.

As a Park's Motor Group employee, you will receive:

For you:

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry-leading discounts on new and used cars
• Death in service benefit

For you and your family:

• Discounted servicing
• Subsidized car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP services
• Medical second opinions
• Unlimited mental health support
• Physiotherapy advice and help
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance