Business Manager

AE Talent Solutions LTD; Maidstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Business Manager for their Employability team in Maidstone, Kent. The successful candidate will manage contracts, oversee a team of advisors, and implement performance metrics. Extensive leadership experience and knowledge of the local labour market are essential. Benefits include 25 days annual leave and a cycle to work scheme.

Benefits

25 days annual leave

Cycle to Work scheme

Employee Assistance Programme

Pension scheme

Life assurance

Qualifications

• Extensive leadership and management experience.
• Fully IT literate in Microsoft Office programmes.
• Experience in a target-driven environment.

Responsibilities

• Deliver all contracts within centre and meet KPI standards.
• Manage a team providing services to jobseekers.
• Review management information to address potential risks.

Skills

Leadership and management experience

IT literacy (Microsoft Office, Teams)

Experience in target-driven environments

Education

GCSE or equivalent in English and Maths at Grade C or above

Tools

Microsoft Office Suite

Job description

At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations.

Our client is looking for an experienced Business Manager to join their amazing Employability team on site in Maidstone, Kent.

As an organisation they deliver a range of Employability & Health contracts which support unemployed people back to work . This job role forms part of their Restart Scheme.
You'll be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future. Their role requires you to identify opportunities for collaboration leading to performance improvement in own and others contracts as well as assess current practices and procedures and make recommendations for improvements. You ll be required to manage all contracts within a pre-determined financial budget as well as managing Profit and Loss and monthly financial forecasting.

There ideal candidate will have extensive leadership and management experience as well as having detailed working knowledge of the local labour market in the advertised geographical area. If you've the proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail then this role is for you.

Key Responsibilities:

• Responsibility to deliver all contracts within your centre(s) and delivery of all contractually set KPI s across a range of metrics e.g. customer services standards, performance, financial, compliance and quality.
• Manage a team of Employment Advisors, Employment Skills Trainers, and Local Recruitment Consultants in the provision of services to support jobseekers into sustainable employment.
• Regularly review management information to identify emerging trends to proactively address potential risk areas across contracts (performance, compliance, quality and staffing resources).
• Implement Performance Management metrics, identifying skills gaps, mentoring and coaching staff
• Working with Quality and Compliance teams, ensure checks and controls are in place, which are regularly reviewed and are adhered to.
• Develop and maintain relationships with external stakeholders, including central government agencies, local authorities and other key customers, to enhance the company.

Skills and Experience:

Essential:

• Extensive leadership and management experience
• GCSE or equivalent in English and Maths at Grade C or above
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams, Excel, Word, etc.
• Extensive experience of working in a target driven environment
• Experience of delivering services to meet contractual and quality standards

Desirable:

• Extensive knowledge of the employability industry
• Experience of working with people in advice & guidance environments
• Recognised management or leadership qualifications (Level 3 and above)
• Full driving license

Company Benefits

• 25 days annual leave
• Cycle to Work scheme
• Access to hundreds of discounts via the Additions portal
• Employee Assistance Programme
• Access to online wellbeing centre
• Enhanced Wedding leave
• A paid volunteering day each year
• Enhanced Maternity scheme
• Refer a Friend reward scheme
• Holiday purchase scheme
• Pension scheme
• Life assurance